Assistant Boutique Manager

Supporting the work of the Jeweller since 2006

Full time contract including weekends and public holidays

At Alex Monroe we design, manufacture and sell beautiful jewellery. We’re really all about people.

We have a wonderful bunch of people working here, and a wonderful lot of customers too!

Everything is handmade right here in the UK by skilled craftspeople, from our fantastic workshop in the heart of London to our beautiful stores in London Bridge and Covent Garden.

It’s a fun place to work, very exciting and ever growing. Often fast paced and very busy. We all love what we do and that is reflected in our work ethic. We take our work seriously but have fun while we do it.

We’re a creative company and we value diversity, creativity, and individuality. We have seen time and time again that driven people with a can-do attitude will learn fast and excel in their roles.

You’ll be a great fit for us if:

• An experienced luxury retail Assistant Manager or Supervisor looking to take the next step, preferably from a jewellery background with a proven sales record.
• Experienced in supporting people management, including assisting with rota planning, training, and staff development.
• Be a leader to the team demonstrating providing above-and-beyond customer service, in a warm and friendly manner.
• Advise and sell to our customers in our Floral Street boutique, engaging them by sharing our brand story.
• Build and keep friendly, lasting relationships with your team and customers, staying connected and offering support to earn their trust and loyalty.
• Wherever possible, go the extra mile for the customer, ensuring they receive the best advice and service.
• Ensure that every customer receives an outstanding experience with Alex Monroe.
• You have a positive, can-do attitude, taking ownership and responsibility of tasks with a flexible and enthusiastic approach.
• Prior knowledge of jewellery metals, diamonds and gemstones would be a bonus but also something you can learn about!

We appreciate there is a lot on our list but if you feel you have some of the experience we are looking for, don’t be put off - please still apply!

£28-30k depending on experience.

Location

Contract

Full time contract including weekends and public holidays.

• 33 days holiday including bank holidays & day off on your birthday
• Additional days leave after 5 years of service
• Pension Scheme
• Travel to work Loan scheme
• Paid for Eye tests and contribution towards glasses for all employees
• Generous family and friends discount
• A Birthday gift of your choosing
• Complimentary Jewellery School Experience
• 2 Paid Charity Volunteering Days a year
• Quarterly Treat Fund to spend with your team

Application Deadline

If you are interested in this role please submit a cover letter and CV by 31st March 2025.

About us

Alex Monroe Jewellery is inspired by nature, and the nostalgia of a childhood spent roaming the Suffolk countryside. Every piece is conscientiously designed and responsibly handmade in England by jeweller Alex Monroe, our expert team of makers and skilled long-term partners. From strong South East London roots, Alex Monroe jewellery is now much loved worldwide for its unique detail, character and craftsmanship.