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Employee Benefits (HR) Assistant

CMD Recruitment

Bristol

On-site

GBP 40,000 - 60,000

5 days ago
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Job summary

An established industry player is seeking a proactive individual to provide account support services. This role offers a unique opportunity for career development while ensuring excellent service provision to clients. Key responsibilities include conducting background research, producing detailed reports, and assisting in administrative functions. The ideal candidate will possess strong communication skills, attention to detail, and the ability to manage time effectively. Join a dynamic team where your contributions will play a crucial role in client satisfaction and business growth.

Qualifications

  • Demonstrated ability to communicate effectively with clients.
  • Strong time management skills to meet deadlines.

Responsibilities

  • Undertake background research and produce reports.
  • Assist with administrative tasks and resolve account queries.

Skills

Effective Communication

Time Management

Attention to Detail

Critical Thinking

Microsoft Products Knowledge

Job description

The overall purpose of the role is the provision of account support services for clients, aiding in the overall service provision to ensure that the business is retained and developed. There is real scope for career development in this role and division.


Your key tasks and responsibilities within the role will include:

  1. Undertaking background research/investigation
  2. Producing reports and briefing notes
  3. Assisting with complex administrative tasks and functions

You may also assist the Manager in the following areas:

  1. Obtaining claims information forms from insurers/Claims
  2. Creating and updating relevant systems
  3. Liaison with insurers and clients as required
  4. Prompt and accurate resolution of accounts queries

Suitable candidates for the role will be able to demonstrate the following competencies:

  1. Ability to communicate effectively and professionally both verbally and in writing with clients and other associates
  2. Ability to manage time, prioritise and ensure deadlines are met without compromising quality
  3. Excellent attention to detail, self-motivated and pro-active
  4. Good critical thinker
  5. Knowledge of Microsoft products
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