Account Director

Bliss Integrated Communication; London; Hybrid; GBP 40,000 - 80,000; Full time

Job description

Who We Are:

The Bliss Group is an analytics-driven marketing communications firm centered on strong values and a commitment to training you to accelerate your personal career development. Our continued growth is opening new opportunities for all levels within our firm, particularly in healthcare, technology, financial and professional services and social purpose. We are always looking for team members passionate about our industry, our clients and making a difference in our society.

Headquartered in New York City with 110+ people in offices around the United States, The Bliss Group opened our London office in April 2024.

Position Overview:

As we expand our presence in London, we are looking for an Account Director who will play a key role in building our brand in the UK, supporting and driving new business, and delivering exceptional client work. This is a unique opportunity to join a growing agency at the ground level—someone who thrives in a strategic role, brings a strong media relations background, and can help us expand our footprint in the UK.

We are looking for a strategic, smart and proactive PR and communications professional who is comfortable balancing client account leadership, supporting thought leadership efforts, and has a strong interest in networking or contributing to the new business process.

Responsibilities include but are not limited to:

1. Client leadership & media strategy
   • Serve as a day-to-day lead on key accounts, managing client relationships and ensuring high-quality execution.
   • Develop and implement media relations strategies that secure impactful coverage in top UK business outlets.
   • Identify emerging trends and proactively recommend media opportunities for clients.
2. Business development & market growth
   • Work with senior leadership to help drive new business development, expanding Bliss’s UK network.
   • Play an active role in new business pitches, supporting prospect research, strategy ideation, and development of pitch decks.
   • Support thought leadership initiatives that position Bliss as a differentiated strategic communications agency in the UK.
   • Attend industry events, networking opportunities, and conferences to raise awareness of Bliss’s capabilities.
3. Content development & thought leadership
   • Develop and refine strategic messaging, editorial content, and thought leadership on behalf of both clients as well as Bliss in the UK.
   • Work with Bliss leadership to enhance our own thought leadership presence, contributing to blog content, industry commentary, and social media engagement.

What we’re looking for:

1. Bachelor's degree
2. 5-7 years of relevant experience in public relations, journalism, or marketing communications (content marketing, etc.)
3. B2B communications experience is preferred
4. Proven media relations experience is a MUST
5. Exceptional long-form writing skills are a MUST
6. Experience working with financial services and professional services clients (or deep knowledge of how to communicate with these industries and their prospects)
7. Strong presentation skills (and/or the willingness to learn and be coached)
8. Thrives in a highly collaborative and often fast-paced environment
9. Works effectively within a team, demonstrating coordination, communication and problem-solving
10. Excellent organisational and planning skills; able to work quickly, prioritising multiple assignments, while being flexible to changing client and team needs & priorities
11. Ability to grasp complex content
12. Intellectual curiosity, a passion for learning about a rapidly evolving industry, and a positive attitude!
13. Strong attention to detail
14. An interest or experience in networking, meeting new people, and contributing to the growth of the agency in the UK
15. An entrepreneurial mindset: While we are 50 years old and 110+ people in the United States, our UK office is small and growing. The right candidate will want to contribute to the growth of a “new” agency, offering their perspective and working with senior leadership to accomplish shared goals

What we can offer you:

1. The Bliss Group UK is at a critical growth stage—this role is central to establishing our credibility and presence in the market.
2. This is an opportunity to help shape the future of an expanding London office while gaining exposure to high-profile clients and media.
3. You will have the flexibility and autonomy to bring new ideas to the table and make a real impact on both our business and our clients.
4. You’ll work closely with UK leadership on a day-to-day basis and have the ability to contribute to work that will have a large impact on the agency in the UK.
5. You’ll be one of the early employees in the UK and will be able to offer a perspective on everything from the types of clients to go after for new business, how we build our brand in the UK, as well as other long-term strategic business decisions.

Work Location:
This role is based in our London office near Battersea Power Station. The position requires a general commitment of three days a week in-person, but we offer flexibility in working arrangements—this may include meetings in central London, working from our co-working space, or other remote/hybrid options as needed.