AV Technician

Prospero Integrated; London; On-site; GBP 60,000 - 80,000

Job description

Job Title: AV Technician
Location: London
Role Type: Freelance
Rate: 220.00 per day

About the Role:
We are seeking a skilled and proactive AV Technician, providing exceptional technical support across various corporate client sites in London. This role focuses on business as usual (BAU) support, ensuring seamless operation of meeting rooms, conference facilities, and AV equipment.

Key Responsibilities:

• Provide daily operational support for audio-visual equipment across client sites.

• Set up, test, and troubleshoot AV systems in meeting rooms, ensuring all equipment functions effectively before events.

• Respond promptly to technical issues, minimising downtime and ensuring excellent customer experience.

• Maintain and manage AV inventory, ensuring equipment is accounted for and in optimal condition.

• Collaborate with IT teams and facilities staff to provide integrated support services.

• Deliver training and guidance to end-users to maximise the effective use of AV equipment.

• Provide first-line technical support for video conferencing platforms such as Zoom, Microsoft Teams Rooms (MTR), Cisco, and WebEx.

• Identify recurring issues and contribute to ongoing improvements in AV system performance.

Key Requirements:

• Proven experience as an AV Technician, ideally in a corporate environment.

• Strong understanding of AV equipment including projectors, microphones, control systems (e.g., Crestron, AMX, Q-SYS), and video conferencing tools.

• Excellent problem-solving skills with the ability to remain calm under pressure.

• Strong interpersonal and communication skills, with a customer-focused approach.

• Ability to manage time effectively and work across multiple client sites.

Desirable Skills:

• Experience supporting hybrid meetings and integrating AV solutions for remote participants.

• Familiarity with digital signage and sound systems.

• Certifications in relevant AV technologies are advantageous.