Chief of Staff to SVP, Head of Europe and Global Sales

Industrious; London; On-site; GBP 60,000 - 100,000

Job description

Chief of Staff to SVP, Head of Europe and Global Sales

London, UK

About the Role

Industrious is the fastest growing flex office provider (and 3rd largest) globally with around 200 locations across North America, Europe, and Asia, and is a profitable company. Purchased by CBRE in January 2025 for c$800m, the next frontier for the company involves 3 main things: 1) doubling down on accelerating our growth 2) a heavy investment in new products/businesses that will continue to position Industrious as the market leader in a flexible workplace, and 3) defining what the next generation of operational real estate looks like. The Chief of Staff to SVP, Head of Europe and Global Sales plays a huge role in this!

The SVP, Head of Europe and Global Sales has a dual role running the European P&L day to day and also leading the global sales organization for the company. The Chief of Staff role sits in the middle of this, helping define the team goals and driving the execution of them. On one end, the Chief of Staff helps facilitate debate between the European leadership teams and global sales leadership teams regarding strategy, and on the other end, they roll up their sleeves and take on big parts of the execution.

The role also involves supporting others and helping the whole European and global sales organizations succeed. This is primarily through 1-on-1 coaching and support for leaders of the company, and being the driver of the Industrious culture, and how that culture comes to life day-to-day.

This role is perfect for someone who wants to learn a ton about how startups scale from the best seat in the house!

You are a great fit for this role if:

• You have strong financial acumen - you are able to read and understand financial statements, and build simple financial models.
• You are able to program-solve major strategy challenges - you can break down a complex problem, frame up logical thinking, analyze relevant information, and make a clear and comprehensive recommendation to the SVP, Head of Europe and Global Sales.
• You can lead large cross-functional projects - you have the organizational and people skills to run a project with a number of senior stakeholders from around the organization.
• You easily build trust with others and you are a connector - you’ve been told you have high EQ, and you tend to form genuine relationships with others very quickly. You are a pro at influencing, supporting other teams to do what they do better every day.
• You’re ethical, thoughtful, and comfortable telling your boss why they’re wrong - you have a strong sense of what feels right and wrong, and don’t hold back in sharing your thoughts with other leaders and peers.
• You thrive in a strategic supporting role - you like the idea of having the bird’s eye view of Industrious, working closely with our leaders, and having a massive impact on the company, but are comfortable doing so in a role that is sometimes very visible, but at others more behind-the-scenes.

Scope of the role:

• Represent the SVP, Head of Europe and Global Sales guiding teams on their strategic decisions and suggesting actionable next steps.
• Own all-European team communications in partnership with the SVP, Head of Europe and Global Sales, including all hands calls, function & leadership team meetings, annual planning etc.
• Drive efforts to strengthen the effectiveness and cohesion of the leadership and executive team, in partnership with the SVP, Head of Europe and Global Sales.
• Own strategic projects as needed; pitch in on ongoing projects owned by other teams to ensure these are moving along efficiently and effectively. This could include building the Go To Market for launching our tenant experience product in Europe or leading on building out a global account management function for sales as examples.
• Serve as a sounding board for leaders across the European and global sales orgs, helping them to navigate the organization, gathering feedback, and removing roadblocks.
• Prepare materials for SVP, Head of Europe and Global Sales including pitches, PR opportunities, and other speaking engagements.

Requirements

• 3+ years of experience across Consulting or Investment Banking, with 1+ years of other business experience or 5+ years of experience scaling a startup in a leadership role.
• Highly strategic mindset, able to set, and execute on, short & long-term strategic plans.
• Experience establishing and monitoring KPIs.
• Background involving revenue functions is a plus.