Head of Housing (Temporary Accommodation)

Having celebrated our 200th anniversary in 2024, Right There remains committed to providing tailored support to individuals in their homes and communities. We meet people where they are—without judgment—walking alongside those who need support and working to prevent homelessness and family separation.

Everyone’s journey is unique, and the path home looks different for each person. That’s why we provide individualized support, challenging stereotypes along the way. No matter the circumstances, we are here to help, not to judge.

As part of our strategic growth plans and our commitment to delivering the best possible support across our programme areas, we have created this and two further Head of Service roles. These roles will equip our programmes with the expertise, strategic direction, and capacity needed to thrive.

About the Role

As our Head of Housing (Temporary Accommodation) you will ensure Right There continues to support adults and families taking their first steps toward independent living by providing facilitated access to privately rented properties or removing the barrier of an upfront deposit through our Help to Rent programme. The successful candidate will be expected to grow both our landlord and property portfolio across Glasgow and explore future opportunities to deliver accommodation through the private rented sector where need is identified.

Working closely with our maintenance team you will ensure we continually develop this dynamic and consistent service, which builds on current positive relationships and housing networks, increasing the options for people we support. Housing standards, health and safety and contractual compliance will be a key focus for this role.

About You

We are looking for an experienced leader with a strong background in delivering Housing and Temporary Accommodation services and a proven track record in building and maintaining strategic partnerships with local authorities, funders, commissioners, and partner organisations and relevant experience in the private rented housing sector.

A strategic thinker with a solutions-focused approach, you will be confident in navigating complexity and driving sustainable growth. Your expertise in leading innovation, driving service improvement, and embedding data-driven decision-making will be crucial in ensuring the continued success and impact of our programmes.

If you share our passion of preventing homelessness, one person at a time, for as long as it’s needed, we encourage you to explore the full role profile below.

Right There is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

• On site: Rosemount Business Park, Charles Street, Glasgow, G21 2QA.
• Closing 4th April 2025

We are recruiting for the newly created role of Property Maintenance & Health and Safety Manager to join our Property Services team.

The Property team manages a portfolio of over 400 properties across Glasgow, Edinburgh, Inverness and Orkney. The post holder will oversee the day-to-day operations of the team via the Maintenance Supervisor as well as provide cover for the Head of Property when required. The Health and Safety element of the role will feed into the wider organisation and will be the point of contact for our programmes.

Main duties and responsibilities will include:

Maintenance Management

• Lead the day-to-day running of the property function whilst supporting the supervisor and internal colleagues.
• Set up contracts with external contractors, review works and schedule review meetings.
• Coordinate and oversee maintenance schedules and preventative maintenance plans.
• Maintain records of all maintenance activities.
• Ensure all tools and equipment required are available to deliver both reactive and planned works.

Health and Safety Compliance

• Ensure all activities comply with the relevant health and safety legislation and regulations.
• Conduct regular safety audits and risk assessments of facilities and work processes.
• Provide training to staff on health and safety procedures, emergency preparedness and proper equipment use.
• Review all quotes from contractors and review against scope of works.
• Review all internal costs generated by the property team.
• Support Head of Property to review any ongoing spend within the full property structure.

People Management

• Develop positive and supportive relationships with staff team.
• Arrange and facilitate regular support and supervision sessions with team members.
• Complete annual appraisals and personal development plans.
• Manage team conduct and capability.

What we expect from you..

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone that has gained experience in a similar role blending maintenance, contractor management as well as health and safety oversight. You will have a recognised technical background and experience of working in Facilities Management as well strong experience and knowledge of property compliance in the housing sector and health and safety regulations and risk management practices.

IOSH or NEBOSH qualification is an advantage as well as membership of CIBSE, BIFM or equivalent.

What you can expect from us..

• The post holder will report to the Head of Property.
• Working 35 hours per week, Monday to Friday, flexibly between the hours of 8am and 6pm depending on the needs of the service, with 1 hour unpaid break.
• Your usual place of work will be Rosemount Business Park, Charles Street, Glasgow, G21 2QA. Working arrangements are in agreement with the line manager based on the needs of the service.
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata in your first year, rising to 280 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays.
• You will automatically be enrolled into the People’s Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria.
• Life insurance 4 x salary.
• Option to purchase and sell annual leave.
• Comprehensive induction and ongoing learning and development.

Having celebrated our 200th anniversary in 2024, Right There continues to provide tailored support for people in their homes and communities. We meet people where they are in life—without judgment—walking alongside those who need support and working to prevent homelessness and family separation.

Every person’s journey is unique, and everyone’s route home looks different. That’s why we tailor our support to the individual, challenging stereotypes along the way. No matter the situation, we’re not here to judge only to help.

In this newly shaped role, you will be instrumental in securing Right There’s long-term financial sustainability and growth. By developing and executing comprehensive fundraising, communications, and income diversification strategies, you will help drive our mission forward. As a key member of the Leadership Team, you will work closely with colleagues providing expert insight, strategic challenge, and collaboration to shape strategies and operational plans that support our vision.

Ultimately, your leadership will enable Right There to continue preventing homelessness, one person at a time, for as long as it’s needed.

An experienced leader with an entrepreneurial mindset you will bring a proven track record of developing and implementing successful income generation and diversification strategies across multiple revenue streams. Results-driven, innovative, and proactive in seeking new opportunities, you will also have experience leading high-performing teams, setting strategic direction, and achieving measurable growth targets. Whilst direct experience with local authority commissioning is not essential the successful candidate will be expected to quickly build a strong understanding of this core area, as it is integral to Right There’s business and future growth plans.

If you are results-driven, innovative, and proactive in seeking new opportunities and share our vision of a world where everyone has an equal opportunity to create a safe and supportive place to call home, we encourage you to review the role profile below.

Right There is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.