Service Capability Lead

Are you looking for a development role in the Service Management space?

Sopra Steria's Aerospace Defence and Security Sector are on the lookout for a hard-working IT candidate interested in a career in the Service Capability Management industry. This is an excellent development opportunity for someone with existing general knowledge of IT with a hunger to learn and progress in a robust part of our business. You will be working in a unique environment as part of a team in the provision of a secure testing and validation network to support national and international defence and industry. The responsibilities of this role ultimately fall into three key areas: Asset Management, Procurement Management, and Licence Management. Following the first 6 months, extra Bandwidth/WAN Management responsibilities will become part of the role.

To be considered for this role, candidates must be SC cleared and eligible for DV clearance in the future as it will become a requirement further down the line.

This is a hybrid role with around 2 days a week in the office, so close proximity to our office location in Salisbury is vital.

We can offer great career progression opportunities, benefits which you can flex to meet your needs, and training and development opportunities.

What you'll be doing:

• Ensure all assets held on the JMNIAN account are managed and accounted for in line with JMNIAN Programme Office direction and client accounting procedures using the JMNIAN Master Asset & License Tracker.
• Maintain records of asset maintenance contracts where applicable and advise JPO with upcoming renewals for their consideration.
• Initiate the JMNIAN procurement process when required, providing quotes for consideration to the JPO or client PM and following through with the purchase once approval is granted.
• Maintain records of JMNIAN-owned licences and track expiry dates and quantities to advise JPO when purchases or renewals need to be considered.
• Ensure receipt of purchased licences and filing of documentation, such as order confirmations or licence entitlements.

What you’ll bring:

• Some understanding of IT Service Management Principles and process.
• Understanding of ITIL Fundamentals.
• Understanding of what Asset, Procurement and Licence Management is.
• If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply; we’d love to hear from you!

Employment Type: Full-time, Permanent
Location: Salisbury
Security Clearance Level: SC & DV
Internal Recruiter: Olly Walker
Salary: Up to £35,000
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress, and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops, and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

We embrace difference as a source of creativity, innovation, and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation, or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.