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Facilities Manager

ISS Facility Services UK

York

On-site

GBP 35,000 - 65,000

11 days ago

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Job summary

An established industry player is seeking a dynamic Facilities Manager to oversee operations at a high-security site. This pivotal role involves leading a dedicated team to enhance customer service and maintain high standards through Planned Preventative Maintenance and collaboration with clients and agencies. The ideal candidate will have a strong background in Hard Facilities Management, excellent leadership capabilities, and a commitment to service excellence. Join this innovative firm to make a significant impact in a prestigious environment, driving service improvements and ensuring compliance with health and safety regulations.

Qualifications

  • Demonstrable experience as a Facilities Manager with a focus on Hard FM.
  • Strong technical knowledge and leadership skills are essential.

Responsibilities

  • Oversee integrated facility operations and ensure compliance with SLAs.
  • Lead contract management and drive service improvements.

Skills

Leadership Skills

Communication Skills

Stakeholder Management

Health & Safety Compliance

Customer Service

Education

Experience as a Facilities Manager

Technical Knowledge of Infrastructure

Tools

Total Facilities Management (TFM)

Planned Preventative Maintenance (PPM)

Job description

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Direct message the job poster from ISS Facility Services UK

Senior Recruitment Partner on behalf of ISS Facility Services UK

FACILITIES MANAGER

Contract: Government

Location: Yorkshire, YO1 7PX

Hours of work: 40 hours per week

Contract Type: Permanent

The Facilities Manager will oversee operations at a high-security city centre site, leading a team of security guards, receptionists and catering staff. This role requires a strong leader who can drive service excellence and foster collaboration.

Job Description

This is an opportunity to make a real impact by enhancing customer service and overseeing Planned Preventative Maintenance (PPM) and small works. The role involves close collaboration with the client and other agencies to ensure high service standards.

Security is a key focus, with responsibilities including site tours, inductions, and escorting procedures. The Facilities Manager will implement a Total Facilities Management (TFM) approach, particularly in Hard FM, supporting upcoming technical projects.

The role is ideal for an experienced Facilities Manager eager to innovate and enhance service standards in a prestigious environment.

Key Responsibilities

  • Oversee integrated facility operations, ensuring compliance with SLAs
  • Build strong relationships with client stakeholders
  • Lead contract management and drive service improvements
  • Ensure health & safety compliance and accurate reporting
  • Manage budgets, SLAs, and contract targets
  • Handle customer queries and complaints efficiently

Professional and Personal Competencies

  • Demonstrable experience of working as a Facilities Manager
  • Experience in both Hard & Soft FM (but preferably with a leaning more towards Hard FM)
  • Strong technical knowledge of infrastructure and asset management
  • Proven leadership and team management skills
  • Excellent communication and stakeholder management
  • Health & safety expertise and contractor management experience
  • Able to attain BPSS Clearance

If you have any queries regarding this role, please contact the Resourcing Team at resourcing.team@uk.issworld.com.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering and Management
  • Industries: Facilities Services
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