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Laundry Attendant

Hotel Bel-Air

United Kingdom

On-site

GBP 20,000 - 30,000

30+ days ago

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Job summary

Join a forward-thinking company as a Laundry Attendant, where your passion for service and teamwork will shine. This role offers a unique opportunity to deliver exceptional laundry services while being part of a vibrant and supportive team. With a focus on excellence, you'll maintain the highest standards, ensuring guests have an extraordinary experience. Enjoy fantastic perks, including a bonus scheme, discounts, and training opportunities that will help you grow in your career. If you're ready to make a difference and create lasting memories for guests, this is the perfect opportunity for you.

Benefits

Employee bonus scheme

Complimentary stays

50% F&B discount

Vibrant social events

Discounts in shops

Training and development opportunities

£1,000 referral bonus

Immediate well-being advice

Qualifications

  • Strong communication skills and a customer service ethic are essential.
  • Ability to work well in a team and maintain high standards.

Responsibilities

  • Maintain a clean and efficient 5-star laundry service.
  • Provide professional laundry and dry cleaning services to guests.

Skills

Communication Skills

Customer Service

Teamwork

Attention to Detail

Education

High School Diploma

Job description

We care about your career and are known for having the absolute best people in the industry. When you join us as a Laundry Attendant you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Laundry Attendant at The Dorchester, here are just some of the great benefits you will receive:

  • Fantastic Employee bonus scheme and Excellent Service charge
    Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £1,000 bonus when you recommend a friend
    Access to immediate well being advice, because We Care about our employees
What you'll do

You'll love what you do and take pride in delighting our guests.

  • You will maintain a clean & efficient “5 star” Laundry service to attain the highest hotel & departmental standards & maximise business profit
    You will provide a professional laundry, pressing, and dry cleaning services to hotel guest & colleagues to consistently meet & exceed expectations
  • You will act as a team player & provide effective day to day communication with colleagues & guests
  • The items shared are the essence of a day in the life of a Laundry Attendant, but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
  • Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Laundry Attendant you’ll have the opportunity to bring these to life and continue to create our legacy.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.
  • Your unique personality and passion for working together; as a team, and as a hotel and Collection.
Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London

Who we are

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Diversity and Inclusion

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.

Reference

2024-5125

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