Kiehl's Store Manager White City London (40 Hours)

Kiehl's Store Manager

When you love your work and the people you work with, amazing things happen. Are you passionate about people and skincare? Do you love coaching people to achieve results? We are looking for you!

Kiehl's was established in 1851 as an apothecary in the East village of New York. We are customer-focused, rich with skincare expertise that is rooted in our pharmaceutical heritage, and combine the best of nature and science to achieve healthier, younger-looking skin. Our team at Kiehl's embodies our distinguishing values, bringing our heritage and ethos to life in store with their customers.

Your Mission...

• You will be passionate about skincare and delivering exceptional service; even if you don't have experience within the skincare industry, we will give you the tools you need to be successful within your role at Kiehl's.
• You will have a strong business acumen, including experience within sales analysis and inventory management.
• You will be self-driven and can motivate yourself and your team, supporting your Store Manager to coach your team to deliver exceptional service and achieve your retail targets and key strategic goals.
• You will lead by example to your team, proactively approaching customers in a warm and friendly manner to provide exceptional customer experience. Sharing your knowledge of our fine skincare formulations and latest innovations with individuals, educating customers to focus on wellbeing and nurturing their skin.
• You are a real people person and love meeting new people and taking them on a personal journey to make them feel amazing.
• Meeting and greeting prospective customers in store to have skin consultations, demonstrating empathy and sharing expertise and product knowledge that could ultimately change their lives.

Support And Development...

• Your induction will consist of regular training with our incredible Education Team, Store Manager, Area Manager, Education Mentor, and Peers. You will be set up for success with a Kiehl's Education Learning Journal with access to modules across Retail Skills and Skin Care.
• Once passing your training, you will receive your 'Kiehl's Wings Pin' to wear with pride on your lab coat!
• You will attend quarterly team trainings where you will have an intro to all new launches, skin application techniques, and get to play with all our new products!
• The future is yours! We have many development programs on offer with Kiehl's, and we will support your progression if you are interested in progressing into a Senior Management role.

Benefits And Rewards...

• Competitive Salary & Commission Scheme
• Access to 35 brands worth of products within our L'Oréal Staff Shop
• Allocated allowance of free products twice a year
• 30 days Holiday (Inclusive of Bank Holidays)
• Discounted Dental Insurance
• Employee Referral Bonuses
• Additional support on Mental health and financial advice is also on offer
• Working for L'Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on.

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued.