Domestic Abuse Service Team Leader

I am recruiting a CARING and PASSIONATE Domestic Abuse Service Team Leader on behalf of a fantastic service in the Ebbw Vale area.

I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.

This is a great opportunity to manage team members and lead the day-to-day coordination of the Refuge Service providing specialist trauma-informed and person-led support to people affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV).

This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check.

• Salary: £29,000 - £29,500
• Hours: 35 Hours per week (Monday to Friday)
• Contract: Permanent
• Shifts: Monday to Friday
• Location: Ebbw Vale

Benefits of the Domestic Abuse Service Team Leader:

• Generous Annual Leave Package Totalling 35 Days (Inclusive of Bank Holidays)
• Pension
• Life Assurance
• Employee Assistance Program - That Supports Your Health and Well-being at Home and at Work
• Flexi Working
• Paid Company Sick Pay & Emergency Dependent Leave

As a Domestic Abuse Service Team Leader, you will be responsible for the following:

• Work closely with the Service Manager to contribute to achieving the ambition and operational objectives of team members by demonstrating and positively role-modelling the organisation's values and culture.
• Collaborate with team members to plan and deliver high-quality, specialist, trauma-informed, person-led support services.
• Ensure team members place individuals supported through the service at the centre of designing their support and have a range of ways to feedback about their experience.
• Manage safeguarding for your service area.
• Manage the delegated aspects of budgetary responsibility.
• Provide support to the team with case management and direction.
• Manage team preparation and attendance at Multi-Agency Risk Assessment Conference (MARAC) and other similar meetings.
• Support the Service Manager in collecting information and producing timely returns and other reports as part of funding requirements.
• Collaborate in monitoring the team's compliance with external quality standards.
• Oversee regular audits and compliance.
• Work collaboratively with other Service Coordinators to ensure refuge, community and crisis referral paths are easily accessible.
• Empower individuals to have informed choices and design and achieve meaningful and impactful outcomes.
• Provide support, signpost, and refer adults and children to the internal and external services they wish to engage with.
• Carry out any other reasonable duties as required/requested by your line manager.

Requirements of the Domestic Abuse Service Team Leader:

• Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience or a vocational qualification.
• Previous experience in a similar role.
• Driving licence and access to own vehicle is essential.
• Have an understanding of domestic violence and abuse, including the impact on victims and their children.
• Understand child protection issues and how to effectively safeguard.
• Experience in engaging with external agencies.
• Have strong crisis management skills.
• Excellent IT and communication skills.
• Ability to provide practical and emotional support.
• Ability to manage own workload.
• Ability to work alone and as part of a team.

If you want to make a real difference in lives, click APPLY now!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.