Connectivity Specialist

Job Title: Connectivity Specialist

Job Location: Cheltenham, UK

Job Location Type: Hybrid

Job Contract Type: Contract

Job Seniority Level: Entry level

Connectivity Specialist (6-Month Contract)

Location: Cheltenham, UK (Hybrid working/Remote options considered)

Benefits: 27 days holiday per annum plus Wellbeing day, Private Medical Insurance, Enhanced pension plan, Life assurance, Discount scheme.

Salary: Up to £46,000 pro rata per annum

Role Overview

The Connectivity Specialist will support and maintain network infrastructure in partnership with our global vendor. They will ensure the continuous operation of the infrastructure, providing hands-on support for daily business-as-usual activities.

Your Objectives And Responsibilities Will Focus On…

1. Managing local and wide area networks, Wi-Fi and internet services, while adhering to best practices
2. Hands-on work with Cisco switches and Meraki Wi-Fi systems
3. Management and support of site-specific connectivity and infrastructure technology with a focus on delivery and daily operations
4. End to end management of service tickets, including updating, prioritising and categorisation
5. Acting as the technical lead for Infrastructure & Operations major incidents and completing RCAs
6. Ensuring daily/weekly/monthly maintenance checks are completed

Your Previous Experience Is Likely To Include…

1. Working within Infrastructure & Operations, or a similar operational team
2. Updating and maintaining policies, standards and procedures
3. Working with networks, servers, Active Directory, troubleshooting and maintenance of an IT infrastructure
4. Working knowledge of network protocols, standards and security practices
5. Working knowledge of SDWAN, Cisco and Meraki products

To be successful in this role you will…

1. Demonstrate Company Core Values at all times
2. Be an excellent communicator and show strong problem-solving skills
3. Possess relevant qualifications in IT, CCNA, CCNP, ComTIA A++
4. Possess knowledge of Enterprise Endpoint security, encryption, hardening protection and patching
5. Provide out-of-hours support and participate in 24x7 on-call rotas, if required

Benefits

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.