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Service Advisor
KPI People
Tonbridge
On-site
GBP 29,000 - 35,000
Full time
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Job summary
An established industry player seeks a dedicated Service Advisor to join their dynamic Aftersales team in Tonbridge. In this role, you will be the first point of contact for customers, ensuring they receive the highest level of service while managing their vehicle needs. Your responsibilities will include liaising with various departments, invoicing, and providing updates to customers. If you have a passion for customer service and experience in the motor trade, this is an exciting opportunity to grow your career in a supportive environment with great benefits.
Benefits
Qualifications
- 12 months experience as a Service Advisor in the Motor Trade is essential.
- A full UK Driving Licence is required.
Responsibilities
- Meet and greet customers while providing excellent service.
- Invoicing and explaining work carried out on vehicles.
Skills
Job description
Service Advisor – Tonbridge
Basic Salary - £29,000
OTE - £35,000
Great Benefits Package
Our client, a busy franchised main dealership in Tonbridge has the requirement for a Service Advisor to join their successful Aftersales team.
As a Service Advisor your responsibilities will include:
- Meet and Greet Customers.
- Explain to customers the work due to be carried out on their vehicle.
- Accurate completion of courtesy car insurance paperwork.
- Calling customers with progress updates and advise of any work needed.
- Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
- Invoicing work carried out.
- Invoice explanation and taking payment.
- Quoting, introducing and selling of Service Plans.
- Ensuring all Warranty paperwork is correctly completed.
- Delivering the highest level of customer service at all times.
Essential Requirements:
- 12 months Motor Trade Service Advisor experience
- Full UK Driving Licence
Desirable Requirements:
- Franchised Dealership Experience
- Kerridge or Pinnacle Experience
Basic Salary of £29,000
On Target Earnings of £35,000
Great Benefits Package
Monday to Friday 8am – 5:30pm
Saturday Mornings on a Rota
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