PRACTICE MANAGER -BEEBE PRIMARY CARE FIVE POINTS

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Overview

Responsible for the management of the day-to-day operations of the practice which includes, but is not limited to: providing supervision and direction to the practice staff, assisting in training new staff members and continued training for existing staff, conducting monthly and/or weekly staff meetings, promoting customer service, constantly analyzing operations, and attempting to improve processes, in order to provide better patient services and improve the revenue cycle. Maintain favorable relations between physicians, patients, hospital administration and Medical Group departments, and supervise staff performing revenue cycle activities ensuring daily adherence to policies regarding scheduling, pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling and quality monitoring. May have additional department specific responsibilities as necessary.

Responsibilities

• Assist in training of new and current team members and continuing education as needed, i.e. CPR certification, POCT, CHAA and all required electronic systems.
• Conduct monthly staff meetings, weekly rounding and safety huddles. Analyze operations and needs to improve processes utilizing PDCA. Maintain Athena dashboards and reports.
• Partner with other Office Coordinators across the BMG network.
• Oversee daily charge capture, registration, point of service payments, insurance verification, financial counseling and quality monitoring.
• Participate in the interview process, comply with orientation process and ensure timely onboarding of new team members.
• Complete payroll edits and alert manager within specified timeframe.
• Hold team members accountable for submitting requests and corrections in a timely manner. Participate in coaching, counseling and disciplinary action processes.
• Motivate by recognizing, rewarding and reinforcing positive behavior and exemplary performance.
• Deal effectively with team members experiencing performance and/or behavior problems.
• Oversee answering service needs and provider staffing coverage requests.
• Maintain healthcare providers call schedules.

Qualifications

Five years medical office experience.

Competencies Skills

Essential: Clear communication skills both written and verbal; able to keep confidential information regarding patients and team members; able to withstand crisis situations; has skills to provide customer service to patients, team members, and visitors; proof of current/valid car insurance; knowledge and experience with electronic health records; valid driver's license with no more than 3 moving violations.

Credentials

Education

Essential: High school graduate or equivalent.

Entry

USD $68,889.60/Yr.

Expert

USD $106,787.20/Yr.