Developer Relations Manager

About Cloudsmith

Cloudsmith is the world’s most powerful artifact management platform. Software organizations of all sizes use Cloudsmith to protect and manage their software supply chain. Running at cloud scale in a multi-tenant software-as-a-service (SaaS) model, Cloudsmith hosts repositories that proxy and cache public open-source software (OSS) indexes, providing a platform that organizations can use to scan artifacts for security vulnerabilities, licensing issues, and malware, as well as implement policies that govern the use of artifacts and act as a dependency firewall. We support over 30 formats, with broad support for languages, containers, and operating system libraries. Cloudsmith is built for the enterprise, supporting modern security protocols and providing advanced features for observability, integration, and orchestration. Customers use Cloudsmith as part of their CI/CD build chain, as well as for developer-native distribution of their own artifacts and binaries to end customers.

We help our customers manage and secure their software supply chain and improve their developer experience. We are by developers, for developers. Our culture operates with openness and transparency, driven by our ambition to build a great company. We enjoy working with great people and customers. We learn, support one another, and we’re growing. Now is a great time to join us.

The Role

As the Developer Relations Manager, reporting to the Head of Demand Gen, you will champion Cloudsmith’s developer ecosystem by creating compelling, educational content, engaging with developer communities, and promoting Cloudsmith as the go-to solution for artifact management and supply chain security. Working closely with product, engineering, and marketing teams, you’ll help build and shape our developer community through events, tutorials, and innovative programs.

Key Responsibilities

• Community Engagement & Advocacy

  • Build and foster relationships with developer communities by actively participating in forums, meetups, conferences, and other public speaking events.

  • Represent Cloudsmith at technology conferences and meetups, creating meaningful relationships and gaining industry recognition.

  • Support developer onboarding and ongoing engagement, addressing common workflow pain points and showcasing Cloudsmith’s solutions.

• Content Creation & Education

  • Develop technical content including blogs, tutorials, webinars, and video resources to illustrate Cloudsmith’s value to developers, DevOps engineers, and security professionals.

  • Support updates Cloudsmith’s documentation, collaborating with the product and engineering teams to ensure accuracy and usability.

  • Establish and maintain a sustainable webinar program, involving team members and guests from relevant industry sectors.

• Product & Developer Experience Feedback

  • Act as the voice of the developer, relaying insights and feedback to improve Cloudsmith’s offerings.

  • Identify product gaps, opportunities, and potential integrations to better serve developer needs and align with industry trends in security, open-source management, and vulnerability detection.

• Social Media & Online Presence

  • Grow Cloudsmith’s social media presence by sharing technical content and updates on relevant channels, including LinkedIn, Twitter, and developer forums.

  • Engage with online communities to raise Cloudsmith’s profile and address developer challenges.

• Metrics & Community Insights

  • Track and analyze community engagement metrics, identifying ways to improve outreach and adoption.

  • Generate insights on developer needs, translating them into actionable feedback for product and marketing strategies.

Requirements

• 5+ years in developer relations, software development, or community management roles, preferably in a SaaS or cloud environment.

• Strong technical writing skills and a proven ability to create educational resources such as tutorials, how-to guides, and technical blogs.

• Experience in public speaking, conducting webinars, or engaging with developers at technology events and meetups.

• Solid understanding of DevOps, cloud-native environments, and supply chain security practices.

• Proven ability to simplify complex technical topics and make them accessible to broad audiences.

• Hands-on experience with developer tools, open-source communities, or API integrations is highly desirable.

• Willingness to travel up to 15% to attend events and meetups.

Benefits, Location & Work Environment

Note: You must be based in Ireland or the United Kingdom and have the right to work independently without requiring sponsorship.

Headlines

• A remote-first position based in Ireland or the United Kingdom
• A competitive compensation package, including equity.
• With comprehensive health, dental, and vision insurance.
• Plus, generous annual leave and flexible working policies to suit your lifestyle.
• Including a professional development budget for conferences and training.
• In a dynamic, innovative, trust-centric, and supportive work environment.
• With the opportunity to shape a fast-growing Series A startup (and beyond).
• Regular (monthly-ish) travel may be required for team meetings.
• Regular (quarterly-ish) travel may also be required for events and customers.

Health and Wellness

Regardless of your location, we deeply care about our staff's and their families' health and wellness; a sustainable pace is essential. In addition to generous annual leave (PTO), we offer parental leave and health benefits to cover you and your dependents up to 100%. We also offer flexible, family-friendly working policies.

Personal Growth

You will have an enormous opportunity to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us.

Hybrid Work

Cloudsmith is headquartered in Belfast, Northern Ireland, and we use our H.Q. regularly for activities like team planning, meets and greets, and sometimes other group activities (like games!). We also hold all-hands offsites in Belfast (or otherwise) thrice yearly, with guest speakers and team activities. Most Cloudsmithers work remotely, close and far, so we rely on our online collaboration tools; Slack is how we work.

About Equal Opportunity

Cloudsmith is an equal-opportunity employer proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnic groups. We do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce.

The Final Word

We're looking for someone who can balance technical acumen with amazing communication skills, and is fearless in rolling up their sleeves when needed. We're critical infrastructure by developers / for developers and building the world's software supply chain platform and ecosystem. We want to hear from you if you're excited to join us in creating a lasting impact on the software industry from today until IPO.