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Customer Service Advisor

White Horse Employment

Trowbridge

Hybrid

GBP 10,000 - 40,000

Full time

30+ days ago

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An established industry leader is seeking a dedicated Customer Service Advisor to join their team in Trowbridge. This role offers a full-time temporary contract until June 2025, providing an excellent opportunity to enhance your customer service skills within a supportive environment. You'll engage with customers to ensure their needs are met while maintaining accurate records and addressing any concerns. With over 100 years of experience, this company values its employees and offers comprehensive training to help you succeed. If you're passionate about delivering exceptional service and thrive in a dynamic setting, this is the perfect opportunity for you.

Previous experience in customer service is essential.
Must be confident in handling customer queries.

Contact customers to check stock levels and address inquiries.
Maintain accurate records of calls and raise safeguarding concerns.

Customer Service Experience

Confident Communication

Ability to Work Under Pressure

Excellent Telephone Manner

White Horse Employment are delighted to be supporting global market leaders with a recruitment drive in their Customer Service Team.
They are looking to bring on a Customer Service Advisor either on a full time temporary contract until June 2025 to support them with a increase in customer orders.

This is a fantastic opportunity to join a company that has been established for over 100 years and that really makes a difference within their industry by delivering a valued and important service to their customers.

Location: Trowbridge/Hybrid
Salary: £12ph

You will:

Call out to their customers to check on stock levels, maintaining relationships and sensitively dealing with any enquiries
Maintain accurate records of the calls
Raise any safeguarding concerns

You will receive full training and support from experienced team leaders and an enthusiastic team. It's a rewarding environment with plenty of opportunity to develop your customer service experience.

Skills needed: