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CRM Analyst
3Search
Greater London
Hybrid
GBP 35,000 - 55,000
Full time
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Job summary
An exciting opportunity awaits you at a fast-growing retail sports brand, where you will play a pivotal role as a CRM Analyst. This role offers the chance to transform customer data into actionable insights that drive business growth. By designing reports and interactive dashboards, you will empower teams to identify opportunities and enhance customer engagement. Join a collaborative and entrepreneurial culture that values your contributions and fosters professional growth. If you are passionate about data and eager to make an impact, this position is perfect for you!
Qualifications
- Strong experience with leading CRM systems and advanced Excel skills.
- Ability to translate complex data into clear insights for stakeholders.
Responsibilities
- Take ownership of CRM data ensuring accuracy and reliability.
- Design and build reports and dashboards for sales and marketing teams.
Skills
Tools
Job description
This range is provided by 3Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Direct message the job poster from 3Search
CRM Analyst
Work policy: 3 days per week in the office
About the business: We are working with a fast-growing retail sports brand. The company is on an exciting growth journey with a collaborative, entrepreneurial culture. This is a great opportunity to make an impact by turning customer data into actionable business insights.
Role Overview: As a CRM Analyst, you’ll be at the heart of how we understand and connect with our customers. You’ll take ownership of CRM data, ensuring it’s accurate, reliable, and ready to power decision-making.
You’ll design and build reports and interactive dashboards that help sales, marketing, and leadership teams spot opportunities, track campaign performance, and measure customer engagement.
Beyond the numbers, you’ll translate complex data into clear stories and actionable insights - helping the business drive smarter customer retention, acquisition, and growth strategies.
- Strong experience with leading CRM systems (Zoho, Salesforce, HubSpot)
- Advanced Excel skills
- Strong analytical mindset with great attention to detail
- Ability to explain insights clearly to non-technical stakeholders
- Power BI (or other BI tools) for dashboards and visual reports
- Experience in customer segmentation and lifecycle marketing
- Understanding of GDPR compliance and data governance
Interested? Apply here or send your CV to tommaso@3search.co.uk
We are committed to promoting equality of opportunity for all applicants and employees. All decisions are made based on merit and skills, free from discrimination or harassment of any kind.
Mid-Senior level
Full-time
Analyst and Marketing
Sporting Goods Manufacturing, Retail, and Retail Apparel and Fashion
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