Housing Manager

Homeless Link; Norwich; On-site; GBP 36,000 - 37,000

Job description

Housing Manager

Position: Housing Manager
Pay: £18.65 per hour (£36,367.00 per annum)
Location: Norwich Housing
Contract Type: Permanent
Hours per week: 37.5 hours

At YMCA Norfolk, we're on a mission to transform young lives! We provide a safe and welcoming environment where young people can thrive, belong, and contribute to their community. If you're passionate about making a real difference, we want you on our team!

We're looking for 2 Housing Managers to join our Housing team and oversee the My Place Hostel and Community Housing Norwich teams.

Why Join Us?
Make a Real Impact: Your work will directly contribute to transforming the lives of young people, helping them to thrive and achieve their potential.
Innovative Environment: Be part of a forward-thinking organisation that values creativity and new ideas in delivering housing services.
Supportive Community: Join a team that fosters collaboration, respect, and empowerment, creating a positive and inclusive workplace.
Professional Growth: Benefit from ongoing training and development opportunities to enhance your skills and advance your career.
Meaningful Work: Engage in work that aligns with your values and makes a difference in the community, supported by YMCA Norfolk’s mission and ethos.

As a Housing Manager, you'll be at the heart of our mission, ensuring the efficient and effective delivery of housing services. You'll lead a dedicated team, create a safe environment, and make a lasting impact on the lives of young people.

Key Responsibilities
Service Delivery: Lead and inspire your team to provide excellent housing services.
Safeguarding: Champion the welfare of children, young people, and vulnerable adults.
Housing Performance: Drive excellence in occupancy, budget management, and service quality.
Co-Production: Foster a culture of involvement and inclusion, engaging young people and volunteers.
Line Management: Recruit, develop, and motivate your team to achieve their best.
Communication: Collaborate with other departments and represent YMCA at external meetings.
Values: Embrace and promote the Christian values of YMCA Norfolk.

The Organisation
YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders.

What you’ll need to succeed

Experience: Proven track record in managing housing and tenancy matters.
Skills: Strong interpersonal, communication, and project management skills.
Knowledge: Expertise in safeguarding practices and housing regulations.
Management: Able to manage and motivate a team of staff and volunteers, fostering a collaborative and productive work environment.

Benefits
• Health Care Plan
• 34 days (pro rata) per annum inclusive of Bank and Public Holidays
• An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service
• Access to contributory stakeholder pension scheme after 3 months
• Health and wellbeing events and activities
• Family friendly policies
• In service training opportunities and bursaries investing in your development
• Annual staff day and staff awards to celebrate our successes
• Death in service benefit of 2 x annual salary
• Regular line management and support
• Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery
Closing date for applications: 9am on Friday 25th April 2025
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake a Enhanced DBS check prior to starting employment.

Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references.

If you require an alternative method of applying, or documents in a different format, please email our HR Team via [e-mail]