M365 Specialist

Berkeley Square IT; London; On-site; GBP 60,000 - 80,000; Full time

Job description

My client is looking to recruit an experienced Microsoft 365 Specialist to work closely with their operational business to support the M365 platform. You will also be responsible for M365 administration, supporting the technical support teams, training, and maintenance of the environment.

This is an excellent opportunity for candidates who have previously worked on technical aspects of M365 deployments at the enterprise level

Key Duties and Responsibilities:

• Ensuring the operational health of the M365 environment including availability, maintenance, performance, interoperability, reliability, and security
• Assist in the administration and support of an enterprise-level Microsoft Exchange, Teams, OneDrive, mobile access, SharePoint (sub sites, lists, libraries, and content) etc.
• Troubleshoot M365 related issues including connectivity and mobility when alerted by monitoring software or staff
• Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ M365)
• Maintain a strong working knowledge of the current Microsoft 365 tools and keep abreast of the Microsoft roadmap and its impact to our business
• Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings
• Training and educating end-users on M365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook etc.)
• Create and maintain detailed documentation of Microsoft 365 processes and procedures

Technical Requirements:

• Deep knowledge of M365 technologies with experience of two or more of the following: Exchange, SharePoint, OneDrive for Business, Teams, PowerBI (at least two years experience)
• A strong understanding of Exchange Online (Exchange On-Premise experience desirable)
• A strong understanding of SharePoint Online (administration, multi-geo, granular permissions)
• Experience in supporting Microsoft 365 for an enterprise and working as part of a global IT team
• Experience in Microsoft 365 migration activities, typically as part of projects or large programmes of work. Familiarisation with ShareGate and BitTitan migration tools preferred.
• A minimum of two years relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies