Customer Services Executive

About the Role

Due to continued business growth, we are currently seeking an enthusiastic Customer Services Executive to join our team.

This is a great opportunity to become a valued member of a well-established business!

Main duties

• Answering incoming sales calls & customer queries
• Dealing with the general public, account customers and brokers
• Placing orders via our internal systems
• Dealing with emails (orders & enquiries)
• Daily admin tasks
• Taking payments via Sage Pay/Stripe
• Liaison with the transport team
• Ensuring all non-account customer bookings are paid for
• Filling of electronic orders
• Assisting with any card payment queries
• Ad-hoc duties (where required)

Key Competencies

• Excellent Customer Service Skills
• Strong communication skills (written and verbal)
• Proficient in MS Office Suite
• Well organised and able to prioritise tasks
• Trustworthy
• Excellent time management
• Able to work alone or as part of a team
• Good sense of humour

Benefits

• Company events
• Company pension
• Free on-site parking

Normal working hours

Monday to Thursday 8.00am – 5.00pm and Friday 8.00am – 4.30pm (inclusive of a daily 30-min unpaid break)

About Us

Join us on the journey…..

Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success.

Beauparc is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly, we believe that great leadership is rooted in strong values. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.

Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.

Take the first step today and join us on the journey……….