Senior Analyst, Planning & Analytics

DELIVEROO; London; On-site; GBP 40,000 - 70,000

Job description

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The Team

The Strategy, Partner Product and Commercial team reports into Deliveroo’s COO organisation and our mission is to establish Deliveroo as the first-choice on-demand grocery and retail platform for customers across all of our markets.

The Planning & Analytics team sits within the Strategy, Partner Product and Commercial team and is responsible for powering the business with data, insights, and analysis that will improve all three sides of the marketplace - the team optimises for customer outcomes, growth and improved efficiency.

The Role

Deliveroo is hiring a Senior Analyst to join the New Verticals Planning & Analytics Team based in our London HQ, reporting to the Head of Planning & Analytics. This role is largely project-based; starting from initial strategic questions, the role involves working through data to provide insights to drive decision-making at a global level with senior stakeholders.

We are seeking an experienced analyst who has a problem solving mindset, a strong skill set for data analysis and is naturally curious about the three sides of our marketplace. The role offers significant opportunity to learn and deliver large impact as part of a dynamic and fast growing team at Deliveroo. The culture within the team is informal, fast-paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast.

Success in this role will require development of effective working relationships across Deliveroo; particularly the link with international markets, as well as the Data & Science, Operations, Commercial and Finance teams.

Requirements

• 2-4 years experience in an analytical role (data analytics, forecasting or planning) in a related industry; experience in logistics, e-commerce or a customer-obsessed business a plus
• Proficient in Excel and SQL, scripting languages eg Python/ R a plus, familiarity with using BI software (Tableau, Looker, or similar)
• Strong presentation skills and an ability to communicate complex findings to non-technical audiences in a clear, simple way, both written and verbally
• Hands-on mentality and are willing to get your hands dirty with a scrappy entrepreneurial approach to getting work done
• Driven, hard-working and agile. 'New Verticals' (Grocery & Shopping) are growing rapidly, we are moving very fast so to scale at pace
• London-based with a minimum of three days required in the office

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing companies in an incredibly exciting space.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Please click here to view our candidate privacy policy.

A competitive and comprehensive compensation and benefits package

Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
• Up to 5% matched pension contributions

Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success

Food

• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants

Time away

• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity

• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance

Work Life

• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions