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Dutch speaking Application Engineer
French Selection UK
United Kingdom
Remote
GBP 80,000 - 100,000
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Job summary
An established industry player is seeking a Dutch or French-speaking Application Engineer to enhance customer support for CAD/CAM software solutions. This role requires a proactive approach to address technical needs, foster relationships, and provide training to clients. With a focus on the UK and Benelux markets, you will navigate the competitive landscape while ensuring customer satisfaction. If you have a background in manufacturing and are passionate about technical support, this opportunity offers a chance to make a significant impact in a dynamic environment. Join a forward-thinking company that values innovation and customer success.
Qualifications
- Fluent in Dutch or French, with strong CAD/CAM software knowledge.
- Experience in manufacturing and applications engineering is beneficial.
Responsibilities
- Enhance customer support by addressing technical needs and issues.
- Act as a liaison between company and clients, ensuring outstanding support.
Skills
Fluent in Dutch or French
Troubleshooting skills
Problem-solving skills
Risk assessment skills
Customer relationship management
Education
Experience in a manufacturing environment
Experience as an Applications Engineer
Tools
CAD/CAM programming software
Job description
Location: Remote UK
Must be based in UK
Salary: Up to £50,000 per annum plus benefits (please give us your salary expectations)
Ref: 4237AE1
A leading provider of CAD/CAM software solutions for both domestic and international clients in the manufacturing industry.
Responsibilities:
- Enhance the customer technical support experience by proactively addressing the customer's needs regarding cost, timing, quality, and key issues.
- Act as a technical liaison between the company, sales partners, and both new and existing customers, ensuring that all clients receive outstanding support for their technical questions and issues.
- Foster positive relationships and enhance customer satisfaction through effective communication and problem-solving.
- Cultivate an understanding of the dynamic UK and Benelux CAD/CAM market, embracing the technology, navigating the competition, and seizing the opportunities ahead.
- Enhance support for existing customers, conduct on-site visits, and offer assistance with applications programming.
- Create and facilitate training sessions that empower both prospective and existing customers, ensuring they have the knowledge and skills they need to succeed.
- Effectively program, operate, and maintain machine tools, providing valuable support to both prospective and existing customers.
- Visit customers within the UK and Benelux region.
Candidate Requirements:
- Fluent either Dutch or French (both written and spoken)
- Excellent working knowledge of CAD/CAM programming software required
- Background working within a manufacturing environment needed
- Experience as an Applications Engineer beneficial
- Troubleshooting, problem-solving, and risk assessment skills.
- Full UK driving licence
- Must be able to travel 50% of the time
- Professional, and positive approach to developing and maintaining relationships
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering, Project Management, and Information Technology
Industries: IT System Custom Software Development, Engineering Services, and Software Development
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