Service Engineer

M-Tec Engineering Solutions; Stoke-on-Trent; On-site; GBP 25,000 - 45,000; Full time

Job description

A service engineer position has become available with a leading OEM of both CNC and traditional woodworking machinery.

Globally recognized as a true leader in the woodworking machine tool industry, they specialize in providing automation and processing solutions to clients across various manufacturing sectors. They have a great infrastructure in the UK that consists of a large mix of multi-skilled service engineers, technical helpdesk support, applications and training staff, and a UK head office for machine availability/upgrades.

This position offers a competitive basic salary depending on experience, paid door to door, overtime during the weekend, overnight stay allowances, a company vehicle with an option for private mileage, 30 days holiday, a contributory pension scheme, great product training, and much more.

Responsibilities for the Service Engineer include:

1. Installation, Commissioning, Maintenance & Service of CNC and manual machinery including saws, CNC machining centres, drills, CNC Edgebanders, and automated handling equipment.
2. Routine service and inspection checks to company standard.
3. Breakdown maintenance, including both mechanical and electrical repairs.
4. Full installation, setup, levelling, and geometry checks.
5. Providing end-user support to customers as well as training and demonstrations.
6. Report back to the office on any spares or replacement part requirements.
7. Use of laptop to complete all service and maintenance reports, and to submit timesheets/expenses.

This role represents an excellent opportunity to work in a growing business within a solid and stable market, and will enjoy a high degree of trust to ensure jobs are completed or delivered as planned.

There is a robust training package with this role too; working for an OEM, they're able to deliver effective training to upskill on their products fairly quickly.

Nationwide travel is expected at times; however, the business aims to keep engineers as regional as possible whilst on breakdowns and servicing.

To be successful in this Service Engineer role you will have:

1. Previous experience as a field service engineer working for a similar OEM of capital equipment.
2. Strong knowledge of mechanical repairs to machine tools, along with basic knowledge of working safely with electrical circuits and wiring to swap parts like for like.
3. Willingness to travel nationally and show flexibility towards overnight stays when required.
4. Full clean driver’s license.