Business Analyst – Compliance

Navro; London; Remote; GBP 40,000 - 80,000

Job description

We are looking for a Business Analyst to join our dynamic and growing team.

At Navro, we value diversity and are committed to creating an environment where everyone feels supported and empowered to contribute their unique perspectives.

We're not just offering a job - we're offering an adventure alongside a great team.

Not Your Typical BA Role

This isn’t your typical Business Analyst role. We’re a fast-scaling fintech payments startup where you’ll build, innovate, and make an impact from day one. If you’re looking for cushy corporate comfort, this isn’t the place. But if you’re ready to roll up your sleeves, navigate chaos, and help shape the future of payments – read on.

We’re Navro, a rapidly scaling B2B payments startup, and we’re looking for an organised, detailed, self-starter to support the Compliance Tribe in our Product Team. This is your chance – you’ll shape our market position, set the vision, and make decisions that impact the entire business.

You won’t have layers of approval slowing you down. You will have the freedom to make real, impactful decisions from day one. This isn’t a passenger role. We’re bringing you in for your expertise, and your relentless drive. You will be responsible for understanding both internal and external Navro client needs and translating these needs into clear detailed requirements for the Navro development team.

Who We Are

We are transforming payments for global platforms and e-commerce businesses. As the world’s first payments curation platform, we simplify cross-border transactions by uniting best-in-class infrastructure into a seamless ecosystem, enabling businesses to scale and operate effortlessly across borders. Cross-border workforce payments are slow, expensive, and outdated. We can’t be. Businesses rely on us to pay their people accurately and on time – contractors, freelancers, and employees across the globe. When we say we’ll deliver, failure isn’t an option. If we don’t do what we said we would, people don’t get paid – not just a transaction delayed, but real workers left without wages. That means a developer in Argentina missing their paycheck, a freelancer in the Philippines unable to pay rent, or a contractor in Poland unable to get to work. No excuses. No passengers. No tolerance for politics or mediocrity.

Requirements

You Own It – You’re accountable for every insight, every recommendation, and every outcome. If the data’s wrong or the strategy misses, it’s on you to fix it.

You Ask the Hard Questions – You don’t just gather requirements; you challenge assumptions, push boundaries, and make us better. Why this solution? Why not another way?

You Fix What’s Broken – No waiting for permission. If a process is clunky or data is inconsistent, you dive in and solve it.
You’re Hands-On – One minute you’re mapping complex workflows, the next you’re deep in the data, identifying trends or validating user stories.
You Thrive in Chaos – Startups are messy. Requirements change, priorities shift, and ambiguity is constant. You bring clarity without getting bogged down by rigid processes.

You Handle the Pressure – Fast-paced. High stakes. You balance multiple projects, manage tight timelines, and keep moving forward.
You’re Here for the Journey – This is career-defining. It’s hard, rewarding, and not for the faint-hearted. If you’re ready to grow alongside Navro, let’s build something amazing together.

What You’ll Be Doing:

1. Turn Ideas into Action – Collaborate with product owners, developers, and system architects to capture feature requests, use cases, and proof of concepts. Prioritize them into user stories and epic backlogs that drive real impact.
2. Find the Opportunities – Use data analysis to spot opportunities for product improvements and make data-driven decisions.
3. Shape the Product Vision – Work closely with product owners and business stakeholders to create and organize product and epic backlogs that align with strategic goals.
4. Make Complex Simple – Interpret external technical documentation to produce clear process flow diagrams and implementation details.
5. Bring Ideas to Life – Write user stories with detailed acceptance criteria, craft epics and features, and deliver essential product documents like release notes and accreditation documentation.
6. Visualize the Solution – Create data and workflow diagrams that support product feature development and clearly map out dependencies.
7. Keep Sprints on Track – Ensure smooth sprint execution by clarifying requirements and helping the development team understand the business context.
8. Lead the Agile Way – Support scrum values by following agile principles, actively participating in daily scrums, planning, refinement, and retrospectives.
9. Solve Problems Fast – Make quick, informed decisions and perform trade-off analysis to keep projects moving toward business goals.
10. Align Vision and Reality – Work with internal and external customers to ensure the product roadmap, features, and user stories align with strategic goals.
11. Create Unforgettable Experiences – Conduct user research, interviews, and usability testing to gather feedback, then collaborate with UX/UI designers to enhance the user experience.
12. Validate and Improve – Participate in product feature sanity checks and lead stakeholder user acceptance testing to ensure every feature delivers value.

What We’re Looking For:

1. Compliance Champion – You understand Client Onboarding, Sanctions Screening, and Transaction Monitoring processes. You’re familiar with software applications that support:
2. KYC / KYB – Know Your Customer / Know Your Business
   AML – Anti-Money Laundering
   CDD – Customer Due Diligence
3. FCA Reporting – You get the regs and know how to keep us compliant.
4. Payments Pro – You’ve been a Business Analyst, Product Owner, or Product Manager in the payments space and know the landscape inside out.
5. Documentation Ace – You can create, update, and distribute product user guides and feature release documentation like a pro.
6. Agile Expert – You bring project management and business analysis skills using agile methodologies and best practices.
7. Tech-Savvy – Experience with Blackline and Netsuite? That’s a big plus. Bonus points if you know SWIFT messaging and core banking partner integration.
8. API Guru – You’re fluent in XML and JSON APIs and understand how they power payments products.
9. Financial Data Master – You’ve got hands-on experience in reconciliation processes, managing complex financial data, and understanding billing systems and FX flows.
10. Tool Ninja – You’re skilled with Jira, Confluence, Airtable, and Lucidchart (or similar diagramming and collaboration tools).
11. Detail-Obsessed – You don’t miss a thing. Your attention to detail and decision-making capabilities are top-notch.
12. Customer Champion – You’re the go-to person for questions on features and epics, always advocating for the end-to-end customer experience.
13. Requirements Writer – You can write software requirements, epics, features, user stories, and use cases with ease.
14. Collaborator Extraordinaire – You work seamlessly with people from different disciplines and experience levels.
15. Problem Solver – You have strong analytical and problem-solving skills and a solid understanding of software development processes.
16. Tech Translator – You can clearly communicate technical requirements on product features to software developers.

• Lead and Shape the Future: This is your chance to build and grow a market from zero to one.
• Make Real Impact: Your decisions will directly shape Navro’s growth journey.
• Innovative Environment: Be at the forefront of Fintech innovation and payments disruption.
• Career-Defining Role: This isn’t just another job. It’s a legacy.

Ready to Build Something Big?
This is your chance to leave your mark. If you’re ready to lead, build, and grow with the intensity that only startups offer, we want to hear from you.

Apply now and be part of Navro’s journey to revolutionise global payments.

Benefits
As part of this role, you will receive the following:

• You will enjoy 26 days of annual leave (excluding Bank holidays)
• Volunteering and Compassionate leaves
• Maternity and Paternity leaves
• Pension Scheme
• Company Options Scheme
• Team socials
• Comprehensive, interactive & engaging Training – Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc
• Career frameworks
• Working remotely with cross-cultural teams; whilst we love to have you in the coworking space for occasional workshops and team collaboration, you mostly will be working remotely
• Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice!
• Working in a diverse and inclusive environment where we ensure that our people thrive

Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Questions? Want to demo our product? Reach out to a member of our team.