Senior Reporting Specialist

Senior Reporting Specialist
London-based and 2 days in the office weekly
Clearance required
Inside ir35

Fantastic opportunity with a leading public sector organisation, supporting the core infrastructure and systems that enable End User Compute Services and line of business applications.

Key Responsibilities

• Manage the generation of reports using data provided externally and internally and develop supporting processes in line with other internal processes.
• You will be a key member of the strategy, governance and design capability, supporting and contributing to its continuous improvement.
• Review and quality check automated reports, identify any risks and issues, and raise appropriately.

Essential:

• Have an open-minded, scientific, sceptical approach to determining causes of failures and poor performance - Making Effective Decisions.
• Ability to seamlessly integrate with existing 3rd-party supplier relationships.
• A high degree of familiarity and knowledge of MS Excel and the Office suite, including Power BI (at least lower intermediate level).
• A working knowledge of reporting functionality within ServiceNow, including basic knowledge of the Performance Analytics module.
• Ability to dot walk within ServiceNow native reporting environment, create dashboards, and share them with users.
• A high-level understanding of operational processes such as ITIL and modern digital support teams.
• Familiarity with Agile methodology and appreciation for iterative, continuous improvement - Delivering at Pace.

This is an urgent requirement, and our client will move quickly for the right person. If you have active clearance, please apply for immediate consideration.