Office Manager - Mairches Medical Practice

Office Manager – Mairches Medical Practice, Galashiels

Job Summary
We are seeking a highly organised and proactive Office Manager to oversee the daily operations of our office. The ideal candidate will possess strong clerical and administrative skills, with a keen ability to manage a team effectively. We are seeking a dedicated and professional Medical Office Manager to join our busy team. The office manager will be responsible for day-to-day operations as well as maintaining medical and staff records.

As an Office Manager, you should demonstrate excellent organisational skills and the ability to perform well in stressful situations.

Responsibilities

1. Supervise office staff, including receptionists and secretaries
2. Maintain medical and staff records
3. Liaise with clinicians to identify potential office and appointment issues
4. Liaise with IT to ensure prompt resolution of issues
5. Set up new users on all internal systems and software
6. Manage Docman imports and workflow
7. Ensure confidentiality and data protection compliance
8. Ensure Health and Safety compliance
9. Organise Practice work-schedules, including staff shifts and holiday rotas
10. Identify overtime requirements and schedule accordingly after sign off by line manager

Requirements

1. Knowledge of data and administrative processes and principles
2. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
3. Knowledge of medical issues and terminology
4. Excellent organisational and time-management skills
5. Strong verbal and written communication skills, demonstrating professionalism at all times.
6. Proficient in using office equipment and computer software
7. Ability to multitask effectively in a fast-paced environment while maintaining composure under pressure.
8. A compassionate approach towards patient care and a commitment to providing outstanding service.

If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Manager, we encourage you to apply for this exciting opportunity.

Job Type: Permanent

Pay: £28,000.00-£31,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Application deadline: 04/04/2025

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.