It Systems Engineer

POST Recruitment is recruiting an IT Systems Engineer for a growing Telco business in Leeds.

Are you a skilled and versatile IT professional ready to make an impact in a dynamic and fast-paced environment? Join the team as an IT Systems Engineer, where your expertise in IT support, Microsoft 365 management, and network optimization (CCNA is preferred) will play a pivotal role in driving our success.

What You’ll Do

1. Microsoft 365 Management: Handle tenant setups, user onboarding, permissions, and access controls across OneDrive, Exchange, and Teams. Troubleshoot account issues, enhance security with multifactor authentication, and optimize cloud storage configurations.
2. Network and Connectivity Management: Design, configure, and maintain network systems to ensure security, availability, and reliability. Manage VPNs, firewalls, and network monitoring while resolving connectivity issues.
3. Technology Deployment: Lead installations of desktops, laptops, and mobile devices, ensuring secure and efficient configurations. Utilize device management tools and remote troubleshooting to deliver seamless user experiences.
4. Global IT Support: Provide remote and onsite IT support for the client network. Tailor solutions to unique infrastructures while maintaining high service standards across time zones.
5. Project Leadership: Manage IT projects, including server migrations, system integrations, and software rollouts. Diagnose and resolve complex technical issues, ensuring minimal downtime.
6. Client Engagement: Collaborate with clients to understand their needs, present user-friendly solutions, and provide training and resources to enhance their technical experience.

What You Bring

1. Proven experience in First and Second Line IT Support.
2. Expertise in Microsoft 365 administration, including Autopilot and Exchange.
3. Strong network management skills, including CCNA certification and VPN/firewall configuration.
4. Hands-on experience with VOIP systems, service desk support, and server management.
5. Exceptional client communication and relationship-building abilities.
6. A proactive mindset for troubleshooting and problem-solving with a focus on operational efficiency.

Why Join Us?

1. Opportunity to work across a network of clients and IT systems.
2. Be part of innovative projects and cutting-edge technology solutions.
3. Thrive in a collaborative and supportive team environment.
4. Enjoy professional development opportunities and career growth.

If you're passionate about IT systems and delivering exceptional support, we’d love to hear from you!

Apply now and take the next step in your IT career.