Third-Party Claims Specialist

Location: Bolton (Egerton)
Hours: Full-time, Permanent | Monday-Friday, 9 AM - 5 PM (Flexible working patterns available)
Salary: From £23,500 (Dependent on experience)

About the Role

We are looking for an experienced Third-Party Claims Specialist to join a dynamic and growing team in Bolton. This is an exciting opportunity for someone with a background in Third-Party claims handling or credit hire who is seeking career progression in a supportive and forward-thinking environment.

Key Responsibilities

1. Manage all aspects of Third-Party Vehicle Damage and Property Damage Claims
2. Effectively prioritize and handle your claims portfolio
3. Investigate liability by liaising with various departments and external stakeholders
4. Handle complex cases, including high-value claims and liability disputes
5. Work closely with solicitors, insurers, and accident management companies
6. Identify and refer fraudulent activity
7. Deliver outstanding customer service and ensure a smooth claims process

What We're Looking For

1. 2+ years of experience in motor claims handling (for higher salary range)
2. Excellent customer service and communication skills
3. Strong attention to detail and ability to work efficiently
4. Ability to build relationships with clients and external partners
5. CII Certificate (or willingness to work towards it, fully supported)
6. Minimum GCSE Grade C or above in English and Maths (or equivalent)

Perks & Benefits

1. Increased holiday allowance with tenure
2. Birthday day off & half-day off for seasonal shopping
3. Holiday sell scheme
4. Contributory Pension Scheme
5. Discounted sports & social activities
6. Support for industry-relevant qualifications
7. Free on-site parking
8. Casual dress code + free branded clothing
9. Cycle to work scheme
10. Cash bonus for going above and beyond
11. On-site mental health & first-aid support and much more!

This is a fantastic opportunity to be part of a growing team where your skills, experience, and career development will be fully supported! Apply today to take the next step in your claims handling career.