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Assistant Manager - Yate

BoyleSports

Bristol

On-site

GBP 20,000 - 30,000

3 days ago
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Job summary

An established industry player is seeking a Retail Team Member to join their dynamic team in Yate. This role is perfect for individuals who are passionate about customer service and eager to develop their careers in a fast-paced environment. As a Retail Team Member, you will be the face of the company, assisting customers with their betting needs and ensuring the shop maintains high standards. With a commitment to staff development, the company offers various progression routes, making this an exciting opportunity for those looking to grow within the industry. Join a supportive team that values your contribution and offers flexible work patterns to suit your lifestyle.

Benefits

Life Assurance Scheme

Pension contribution matched to 4%

Staff competitions

Savings scheme

Staff bonuses and incentives

Employee Assistance Program

Refer a Friend Scheme

Wedding and Baby Gifts

Career progression opportunities

Qualifications

  • Must be over 18 with strong communication and customer relationship skills.
  • Attention to detail and adaptability are crucial for this role.

Responsibilities

  • Assist the Manager with daily operations and customer service.
  • Process bets accurately and manage cash effectively.

Skills

Customer Relationship Management

Attention to Detail

Adaptability

Strong Communication Skills

Education

High School Diploma or equivalent

Tools

EPOS System

Job description

Job Title: Retail Team Member

Department: Retail

Reporting to: Shop Manager/Regional Manager

Location: Yate

Your Role:

A Retail Team Member with BoyleSports is the first point of contact for our customers in-store. The day-to-day role would be to assist the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, ensuring the store is clean and tidy, stocking coupons, slips, and pens, and ensuring high standards are maintained throughout the day while taking and paying out bets and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sports and betting-related.

You will need to be a people person with enthusiasm and drive to progress to the Manager level and beyond.

Key Responsibilities:

  1. Assist the Manager with the day-to-day running of the business.
  2. Accept bets as per procedure and in a timely manner.
  3. Accurately process bets through the EPOS System.
  4. Ensure that all procedures are followed.
  5. Cash management.
  6. Keep shop standards to a high quality.
  7. Adhere to Social Responsibility duties.

Requirements:

  1. Must be over the age of 18.
  2. A drive for creating customer relationships.
  3. A strong eye for detail.
  4. Be adaptable and have the ability to react quickly.
  5. Be flexible as our business operates 7 days a week.
  6. Strong communication skills.

Training & Development:

In BoyleSports, we take pride in our staff, and we want to help encourage their professional development. Within the company, we offer two routes to progression. The traditional route is to progress and begin your journey towards management. Training is delivered on the job with the support of our training and development team.

We also recognize that our Retail Team Members become product experts, and the experience and knowledge gained in our retail branches is invaluable across our business. Many of our Retail colleagues have progressed on to roles within our Trading, Marketing, HR, IT Departments, and more, in our Dundalk HQ or our Gibraltar and Manila offices.

Staff Benefits:

Flexible work patterns. Ideal for those looking for either part-time or full-time employment. Work with us, and we will work with you.

  1. Life Assurance Scheme
  2. Pension contribution is matched to 4%
  3. Staff competitions
  4. Savings scheme
  5. Staff bonuses and incentives
  6. Employee Assistance Program
  7. Refer a Friend Scheme
  8. Wedding and Baby Gifts
  9. Many opportunities for career progression

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

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