Customer Delivery Driver

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Sector: Retail and Wholesale
Role: Driver
Contract Type: Permanent
Hours: Full Time

Our Purpose
Working in Partnership for a happier world - our shared Purpose that guides us in everything we do and inspires 3 important principles: happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Location: Coulsdon, CR5 2HR
Contract Type: Permanent Roles
Working Pattern: Full Time and various Part Time hours available, to include two weekends on and then two weekends off on a four-week rolling rota.
Recruitment Rate: £13.92 per hour.

Please Note: Due to the delivery and handling of age-restricted items, applicants must be 18 years or over to apply.

About the Role:
As a Customer Delivery Driver, you will be the friendly face of our business - the helpful driver who delivers the unique blend of quality and outstanding service that you expect from Waitrose & Partners, right to our customers' doors. This is a crucial part of our online operation, where you will be key in supporting our online growth ambitions. You will represent us with every single customer you meet, and their impression of Waitrose & Partners is down to you!

This job will require manual lifting of crates and delivering into houses and flats.

Duties & Responsibilities:
Your role will be to deliver goods to our customers in and around Central London, with exceptional customer service. You will build strong relationships with our customers, demonstrating flexibility and integrity, whilst being legally compliant in your duties. The Delivery Driver should always aim to exceed customer expectations and be able to use initiative to deal calmly with unexpected situations. A Driver Assessment will be required for this role.

Essential Skills You'll Need:

• Full UK Manual Driving Licence, with no more than 6 penalty points.

Additional Information:
On completion of your 90 Day Earning Membership period, you will receive your Partner Card and will be entitled to our unique benefits package. This includes:

• Partner Discount in John Lewis up to 25% off the majority of goods, and in Waitrose 20% off the majority of food and groceries.
• Opportunities for subsidised learning, access to our exclusive Partnership hotels, the Partnership Suite at the O2 and more.
• At Coulsdon CFC, we also have a subsidised Partner dining room, serving hot and cold food, a Partner Shop selling heavily discounted fresh food and free parking on site.

Next Steps:

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything in time.
• You'll be asked about any adjustments you might need to support the recruitment process. Let us know and we'll be sure to discuss it with you.

Duties and Responsibilities:
Waitrose is one of the fastest online grocery businesses, delivering through a number of our London branches and Customer Fulfilment Centers (CFCs) in South Coulsdon and Enfield. We respond to thousands of customers' orders weekly, helping to deliver exceptional customer service.

At the John Lewis Partnership, we embrace our differences. We want you to be you. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us.