Technical Support Engineer

Technical Support Engineer

Package:

£38,000 per annum
Annual bonus in December
(Circa £41k OTE)
Monday to Friday 8:30am - 16:30pm
20 days holiday rising to 25 days (1 additional per year)
Workplace Pension

Alecto Recruitment are currently representing an industry Fixed Gas Detection distributor based in Woking, who are now looking to appoint a Technical Support Engineer due to ongoing growth.

With an outstanding reputation for quality and engineering excellence, the company provides a one stop shop for the design, manufacture, test, supply, install, commission and service of fixed continuous gas detection equipment and environmental monitoring systems.

The Role:

The Technical Support Engineer/Workshop Technician position will be a mix of workshop and field based site investigation work, offering first line technical support to the service engineer team, whilst also assisting the workshop manager with the build, testing and calibration of new systems before being sent out for installation.

Duties will include:

1. Providing 1st line technical support to engineers and clients, resolving technical issues on Fixed Gas Detection Systems.
2. Working on after-sales support services and providing technical back up as required.
3. Workshop duties including the building, testing and calibration of new systems.
4. Service and repair of Fixed Gas Detection systems sent back to the workshop.
5. Provide training and produce support material for other members of the sales team service team.

The Candidate:

To be considered for this role you will be an experienced Workshop Technician, or a Field Service Engineer who is now looking to move into a largely workshop based role. Preferably you will have good knowledge of Fixed Gas detection or instrumentation equipment, although experienced service engineers from other industries will also be considered, with transferable industries to include; Electrical, Fire Alarm, Intruder alarm, CCTV, Telecoms, Audio Visual or similar.

Full training will be provided on site and in house as necessary but experience as a workshop technician or service engineer is essential.

Preferable qualifications:

1. Electronic or Electrical qualifications.
2. Proven experience working within a workshop, or Service Engineer capacity.
3. Strong communication skills.
4. CSCS health and safety card (candidates will be considered without on the basis the company would send you on course immediately).

This is an excellent opportunity to work for a small to medium sized company, who reward their staff both verbally and financially whilst offering strong long term career prospects in a growing and niche industry.

To avoid missing out and for more details, please forward your CV to Jason Fogaty at Alecto Recruitment. (url removed) or call (phone number removed) in strict confidence.

Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy.

If your experience matches, please forward your CV immediately.

We thank all applicants who respond, but only those shortlisted will be contacted.

For more information about the positions we are currently recruiting for, please take a look at (url removed).