Data Analyst - Remote (UK)

TwentyCi Ltd; London; Remote; GBP 125,000 - 150,000

Job description

At Dines, our mission is simple yet powerful: 'To serve those who serve.' We empower hospitality businesses with a cutting-edge POS and payments platform, helping renowned festivals, events, theatres, and restaurants across the UK and Ireland operate seamlessly.

We're more than just a technology provider—we're a trusted partner built on three pillars: Relationships, Service, and Delivery. Our clients love us because we genuinely have their backs, and we take pride in being there when they need us most.

As we continue to grow, we're looking for passionate individuals who share our vision and want to be part of something exciting. We'd love to hear from you if you thrive in a fast-paced, team-driven environment where your work directly impacts businesses.

The Role

As a Data Analyst, you'll transform big data into actionable insights for leading food and beverage (F&B) businesses. Your work will directly impact how festivals, restaurants, and theatres make decisions, making you a key player in the industry.

This is a hands-on role that requires accuracy, insight, and problem-solving. You'll work closely with developers, clients, and internal teams, ensuring data integrity and helping businesses make informed, data-driven decisions.

What You'll Do

• Ensure data accuracy – Ensure the accurate flow of data and collaborate with developers to maintain data integrity.
• Build dashboards & reports – Use QuickSight and other tools to simplify complex data for clients.
• Investigate customer data queries – Provide clear, accurate resolutions to client concerns.
• Support internal teams – Deliver insights to improve company strategies and decision-making.
• Write & refine SQL queries – Manage large datasets efficiently to extract meaningful insights.

What We're Looking For

• Detail-oriented– Ensures data accuracy and integrity.
• Problem-solver – Tackles complex data challenges effectively.
• Proactive & curious – Continuously improves processes and uncovers insights.
• Clear communicator– Translates data into actionable insights for all teams.
• Adaptable & independent– Thrives in a fast-paced, self-driven environment.
• Team player– Collaborates across departments to drive decisions.
• SQL proficiency & data analysis– Strong analytical skills with SQL capabilities.
• F&B experience is a plus – Passion for data matters most; industry knowledge can be learned.

Why Join Dines?

• Remote & Flexible: Work from anywhere in the UK and up to 30 days abroad annually.
• Generous Leave: 30 days plus eight public holidays (five of which are flexible).
• Personal Budgets: Invest in your well-being, learning, and workspace.
• Impactful Work: Play a key role in shaping how top hospitality brands succeed.

Next Steps

After reviewing applications (please submit a cover letter along with your CV!), we will invite selected candidates to our interview process, designed to be efficient and engaging:

• Initial chat with People Operations
• Interview with a Senior Leader
• Final discussion with a Co-Founder

Ready to make an impact?Join Dines and help shape the future of hospitality tech!