Global Payments Solutions Migration Manager

Global Payments Solutions Migration Manager

Global Payments Solutions Migration Manager

Job Description:

Job Title: Global Payments Solutions Migration Manager

Corporate Title: Vice President

Location: London, Chester or Bromley

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Payments Solutions Group:

Bank of America’s Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions means we consistently deliver exceptional results for our clients.

Do you want to be part of our award-winning team? We are proud to:

1. Be a leading finance provider of treasury and cash management solutions.
2. Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500.
3. Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world’s largest corporate and financial institutions.
4. Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services.

We want to hear from you if you are:

1. A highly-motivated individual.
2. Client-centric and can advocate on their behalf.
3. Capable of challenging the status quo.
4. Collaborative with peers and able to influence conversations with diverse points of view.
5. Innovative with forward-thinking ideas.

Role Overview:

You will be an integral part of the GPS group supporting the delivery of a major transformation project.

As a Migration Manager, you will be responsible for planning and executing the migration of clients to target solutions. You will work closely with various stakeholders, including client teams, servicing, Operations, and Technology to ensure a seamless transition from legacy systems to new platforms. Your expertise in project management and client implementation or migration strategies will be crucial in ensuring the success of the initiatives.

You will work closely with the core project teams, translating the migration strategy into a programme of client outreach, education, and engagement. Your strong business process knowledge, combined with your understanding of client relationship management, will be key to designing effective and efficient solutions.

Responsibilities:

1. Lead the end-to-end migration process, including scoping, planning, execution, and post-migration support.
2. Develop and maintain detailed migration plans, schedules, and budgets.
3. Collaborate with cross-functional teams to gather requirements, conduct analysis, and ensure the integrity of the migration process.
4. Act as a key internal point of escalation, liaising with both internal and external stakeholders.
5. Identify, raise, and mitigate risks and issues to minimize impact on project timelines and objectives.
6. Facilitate regular cross-functional meetings, providing status updates to stakeholders and ensuring alignment across teams.
7. Manage internal resources and external stakeholders.
8. Conduct testing and validation of migrated data to ensure accuracy and reliability.
9. Prepare and deliver training sessions and documentation for end-users regarding new systems and processes.
10. Ensure compliance with data governance and regulatory requirements.

What we are looking for:

1. Proven experience in migration or transformation projects, preferably within the financial services sector.
2. Experience of working closely with client-facing and client-impacting initiatives, such as in a servicing, operations, fulfilment, or marketing role.
3. Good understanding of Payments gained within traditional Payment Service Providers (PSP), Fintech, or Banking.
4. Experience delivering across multiple methodologies, incl. agile, scaled agile, DevOps, etc.
5. Strong stakeholder management skills and ability to engage with senior stakeholders both internally and externally.
6. Tact, diplomacy, and the ability to work under pressure and to tight timescales.
7. Proven ability to undertake detailed analysis of technical designs and translate into relevant and compelling client communication material.
8. Understanding of transaction banking solutions and various models of client deployment.
9. Ability to perform hands-on analysis of datasets and derive key understandings to make business recommendations.
10. Knowledge of communications, marketing, commercialisation, and/or digital marketing would be advantageous.

Benefits of working at Bank of America:

1. Private healthcare for you and your family plus an annual health screen.
2. Competitive pension plan, life assurance, and group income protection cover.
3. 20 days of back-up childcare and adult care per annum.
4. The ability to change your core benefits and select from a variety of flexible benefits.
5. Access to an emotional wellbeing helpline, mental health first aiders, and virtual GP services.
6. Access to an Employee Assistance Program for confidential support.
7. Ability to donate to charities of your choice directly through payroll.
8. Opportunity to access our Arts & Culture corporate membership program.
9. Opportunity to give back to your community through volunteering.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organization understand the expected standards of conduct and how we manage conduct risk.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity, marital or civil partner status, race, religion or belief, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, disability, or socio-economic background.