Regional Operations Manager

Church of England; London; Hybrid; GBP 59,000 - 60,000

Job description

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Permanent homeworking role with the expectation to attend infrequent face-to-face meetings 1-2 days per month from Church House.

Working Hours: 35

Location: Home Location

Closing Date: 30/03/2025

Vacancy Category: Housing

Business Unit: National Church Institutions (NCIs)

Organizational Unit: CofE Central Services

Introduction

We're looking for a Regional Operations Manager responsible for our community living housing, based in the South of the UK.

About the Department/Role

The Church of England Pensions Board Housing Department provides housing options for those who retire from ministry in the Church of England. More widely the Pensions Board is a charity which runs pensions schemes with over 30,000 members and provides grants as well as accommodation.

We offer a range of housing options for retired clergy and eligible family members, primarily through:

• Community Living (sheltered housing type accommodation with additional facilities) homes in 7 schemes across England
• 1,200 rental properties located throughout England
• Relationships with other housing providers

What you'll be doing

Reporting to the Head of Community Living, the two Regional Operations Managers are responsible for the delivery and management of the Board’s Community Living service, comprising 7 sites around the country, with a multi-disciplinary staff team of 90 headed up by site based Scheme Managers looking after tenants across 212 units.

This role delivers across a wide range of operations, including supporting local teams with the delivery of services (including catering) and staff management. The post holder is also responsible for ensuring compliance with health and safety at the schemes, supporting the delivery of repairs programmes, supporting tenant engagement and tenancy management, setting annual scheme budgets and raising the profile of the service within the wider Church.

This post (Regional Operations Manager – South) will be responsible for four schemes: Capel Court near Cheltenham, Gracey Court near Exeter, Manormead near Haslemere (Surrey) and Ramsay Hall in Worthing.

This role requires regular travel to each scheme on at least a quarterly frequency, but more frequently if required and this will include overnight stays. The post holder is also required to travel to our head office, Church House in Westminster and other venues for meetings.

Key role requirements

• You'll need to have a management qualification or professional housing qualification, such as provided by the CIH or similar experience.
• You'll need experience of managing the delivery of housing with support services, preferably within the housing for older people.
• You'll need to be able to travel and work away from home on a regular basis.
• You will need to have access to a vehicle for work related travel.
• An enhanced DBS check will be undertaken as part of the pre-employment checks for this role.
• This is a homeworking role with the expectation to attend infrequent face-to-face meetings 1-2 days per month from Church House.

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Please refer to the Job Description for more information about the role and person specification.

What we offer

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department’s needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

Automatic enrolment and access to Medicash (one of the UK’s leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health, and an Employee Assistance Programme
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

ABOUT NATIONAL CHURCH INSTITUTIONS

The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

• Strive for Excellence
• Show Compassion
• Respect others
• Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you.

Please note: You must have the right to work in the UK to be considered for the role.