Team Leader (Practice and Standards)

Glasgow and Clyde Rape Crisis; Glasgow; On-site; GBP 25,000 - 45,000

Job description

Community Development & Social Enterprise

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Youth

• On site: Glasgow City Centre Head Office and communities in Inverclyde, East Renfrewshire, Renfrewshire, East Dunbartonshire, and West Dunbartonshire
• Closing: 17th April 2025
• Advertised from: 21st March 2025
• 35 hours a week (including evenings and occasional weekends). Contract to April 2026, with further extension dependent on funding.

Role

A PVG check will be undertaken as part of the selection process. Under Schedule 9, Part 1 of the Equality Act 2010, only women need to apply.

This is a key role in Glasgow and Clyde Rape Crisis, where your expertise as a supervisory practitioner gained from the provision of therapeutic support services will be utilised to directly assist the Service Management Team with their duties and responsibilities for our Emotional and Therapeutic Support and Triage Service (ETST).

Working under the supervision of a Service Manager, you will provide a first point of contact to ETST workers across our delivery areas, offering direct leadership, advice, support, caseload management, and guidance. This will include undertaking responsibilities in the areas of safeguarding, continuous improvement, and fulfilment and enhancement of practitioner standards in line with professional standards and service objectives.

It is expected that the Team Leader will have a strong commitment to anti-discriminatory work and feminist principles and will be responsible to the overall Director for maintaining the values, principles, objectives, positions and policies of Glasgow and Clyde Rape Crisis.

MAIN TASKS AND RESPONSIBILITIES

• To provide effective daily leadership to workers in ETST, ensuring high standards of trauma-informed practice and service are delivered and always evidenced to survivors.
• Actively review and manage workers' caseloads, ensuring delivery expectations are fulfilled and monitored to achieve service performance outcomes within Head Office facilities and outreach hubs across GCRC’s six local authority delivery areas.
• Monitor and assess the service's waiting lists, ensuring that initial triage assessments and the subsequent allocation to workers are timely and in line with service performance objectives.
• To ensure that safeguarding expectations are followed by all workers in accordance with GCRC policy relating to child and adult protection.
• Monitor workers' practices and compliance with GDPR, communications tone of voice, and organisational policies and protocols.
• To deliver monthly observational supervision of practice sessions between workers and survivors to assess practice standards and areas of improvement.
• To recommend to the Service Manager a schedule and focus for service-specific practice development sessions for workers, setting clear expectations of such sessions and how these developments positively impact practice.
• To support the robust information gathering for reports for funders, Directors, and the GCRC Board, as determined by the Service Manager.
• To ensure that Head Office Survivor Support Suites are covered following working protocols and that survivors are welcomed safely and by experienced staff.
• Participate in regular support and supervision sessions with the Service Manager.
• Always uphold and positively represent GCRC's vision, mission and values.
• Attend internal meetings as appropriate to the post and represent the organisation in external meetings where applicable.
• Participate in an ongoing programme of training and continuing personal development to ensure that skills, knowledge, and working practices are up to date.
• To participate in internal and external training as required.
• Any other duties that are relevant to the post of and agreed with the line manager or Director/s.

Application notes

Interview date: Tuesday 29 April

Send a cover letter of no more than two pages outlining your suitability for the role and the person specification, along with a full CV of no more than 2 pages to [e-mail]

Team Leader (Practice and Standards)
Postcode: G1 2RX

A clean driving licence and use of own car is essential to this post.

Relevant PVG and disclosure checks will apply.

This post is fully funded by the Scottish Government until 31st March 2026.

We require female applicants only and are exempt under schedule 9, part 1 of the equality act 2010.

This is a key role in Glasgow and Clyde Rape Crisis Centre’s Core service that provides specific support services to girls and women. The role requires a strong commitment to anti-discriminatory and equality work and must demonstrate experience working directly with girls and women. The post holder will be comfortable and confident in representing the service externally across agencies. Experience and understanding of working within an organisation within a feminist, equality, and human rights framework is preferable for this role. Joining an already established team, this role will work for the Service Manager for the Project whilst also being accountable for maintaining and applying the values, principles and competencies for the role to the Director of the Centre. This role is possible due to funding received from Delivering Equally Safe.

Location: Glasgow City Centre Head Office and community bases in Glasgow, Inverclyde, East Renfrewshire, Renfrewshire, East Dunbartonshire, and West Dunbartonshire.

All posts we recruit require a female applicant under Schedule 9, Part 1 of the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975.

Lanarkshire Rape Crisis Centre (LRCC); established in 2004, is an independent charity with the objective of relieving the distress and improving the welfare of women and girls who, at any time in their lives, have been subjected to any form of sexual violence. LRCC works collaboratively with 17 Rape Crisis Centres across Scotland who also adhere to National Service Standards.

Today we deliver on the following:

• Provide trauma informed therapeutic support to women and girls who have experienced rape and all forms of sexual violence (aged 12+) as well as their friends, family, partners and workers. We also provide crisis support options for male survivors and survivors of all gender identities.
• Provide advocacy support to those considering or engaging with the criminal justice process; there are 4 justice advocacy practitioner positions currently operating in Lanarkshire. The team manager provides induction, training and ongoing support to this post.
• Work in partnership with communities, partner agencies and other key stakeholders to improve understanding of gender-based violence, provide trauma informed responses to survivors of sexual violence and develop community level prevention initiatives.
• Delivers prevention work with young people as part of the Rape Crisis Scotland National Prevention Programme. rapecrisisscotland.org.uk/prevention and specific prevention project work funded by The National Lottery Community Fund.

Background Information: National Advocacy Service

The National Advocacy Service is funded by the Scottish Government, with the fund being administered by Rape Crisis Scotland and delivered by local rape crisis centres. The service aims to provide support and advocacy to survivors who have engaged or are considering engaging with the criminal justice system following a sexual crime. You can read more about the National Advocacy project here rapecrisisscotland.org.uk/national-advocacy-project.

The broad objectives are:

• An improvement in the support available to survivors of rape and serious sexual crime.
• An improvement in the experience of the criminal justice process for survivors of rape and serious sexual crime.
• The development of a better understanding of motivations whether or not to proceed within the criminal justice process, and what difference advocacy support makes to this decision.

The Centre is based in central Hamilton; however, justice advocacy practitioners spend parts of their working time in locations such as court buildings and police stations. This post is funded by the Scottish Government and is classed as maternity cover for a period of 10 months.

Purpose of the post:

The overall aim of this post is to provide support and justice advocacy to survivors who are engaged, or considering engaging, with the criminal justice system following an experience of sexual violence.

The Young Women’s Movement is Scotland's national organisation for young women and girls' leadership and rights: working collectively, leading meaningful change and creating a more equal society. Young women are at the heart of everything we do. Our movement is informed, shaped and led by and for young women and for over 100 years, we have been a collective force that has, and will continue to, change things for the better for all young women across Scotland.

Our Programme Worker will work directly with young women and girls to create safe spaces and equip them with skills and confidence to lead change on issues that matter to them, supporting them to amplify their voices in their communities and in decision-making spaces.

This role will support the planning and delivery of a wide range of programmes using a youth work approach, both in-person in schools, communities and further education settings and online and will work hard to extend our reach to even more young women and girls.

Reporting to: Learning & Engagement Lead

Everyone who works at Young Women’s Movement:

• Has equality at the heart of everything they do.
• Takes a participatory approach to our work. We are for young women and by young women.
• Builds communities of friendship and support networks, finding joy in our collective actions and connections.
• Understands the impact of challenging inequality on those most affected by it. We lead with kindness and empathy, putting collective wellbeing at the core of our organisation.
• Delivers our work with integrity and are proud of the work we do.
• Are bold and brave. We do not shy away from challenging the status quo and taking radical steps to make gender equality a reality in Scotland.

If this sounds like you, please consider applying for our Programme Worker role. We welcome applications from all backgrounds and levels of experience. If you have any questions or if we can support your application process, please contact [e-mail]

Why you should want to work with us?

• We operate a 4-day working week, which means full time is 28 hours.
• Our annual leave entitlement is 22.5 days a year, including public holidays.
• We are committed to supporting staff development through training and coaching opportunities.
• Supportive, collaborative and feminist team and board.

Location: Flexible / Hybrid (Glasgow and Edinburgh based). Outreach to locations if/as required. Due to the needs of our service delivery this is an in-person, on-location role.