Production Digitalisation Support

Siemens Gamesa; Kingston upon Hull; On-site; GBP 30,000 - 60,000

Job description

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking talented individuals to join our team and support our focus on energy transformation.

How to contribute to our vision

We are seeking a dedicated and proactive Production Digitalisation Support professional to join our IT team at the Hull Blade Factory. The successful candidate will play a crucial role in supporting the Digitalisation efforts within our manufacturing environment, ensuring seamless operation and enhancement of digital tools and systems on the shop floor. This role involves providing comprehensive IT support to production employees, managing digital tools, and ensuring cybersecurity compliance.

Some of your key tasks will include but not be limited to:

1. Production IT Support: Provide dedicated IT support to production employees and systems, including digital tools, laptops, mobile phones, desktop PCs, and meeting areas. Act as the primary contact for IT support for production-based internal users, external users, contractors, and business partners.
2. Device Management: Prepare and hand over laptops, desktops, and other devices, ensuring they are ready for use by new starters or existing employees. This includes laptop/desktop image preparation and device stock management.
3. Problem Management: Address and resolve IT-related issues promptly to minimize downtime and ensure smooth operations. Identify the root cause of these issues to prevent recurrence. This includes managing and resolving issues related to SECOMEA, VMWare, SAP printing, hand scanners, and other digital tools.
4. Change Management: Manage and implement changes to IT systems and processes, ensuring minimal disruption to production activities. This includes coordinating team tasks, reporting, and communicating changes to stakeholders.
5. Cybersecurity Compliance: Ensure adherence to cybersecurity protocols and standards, acting as the Industrial Cybersecurity Expert (ICSE) for the site. This includes managing access control and supporting related processes.
6. Project Support: Assist with local and strategic IT and digitalisation projects, including the rollout, running, and improvement of shop floor tools and systems. This includes supporting projects like AI tool implementation, Blade Changeout, Optical Blade, and IT integration with Siemens Energy.
7. User Engagement: Engage with users to understand their IT needs, provide training, and ensure high levels of satisfaction with IT services. This includes conducting inductions and providing new starter support.
8. Procurement and Stock Keeping: Manage the procurement and stock of IT equipment, ensuring availability and readiness for use.
9. Server Management: Manage and maintain servers to ensure optimal performance and availability. This includes supporting process cameras, CCTV, and Key Management Systems.
10. Network Management: Provide network management and support to ensure reliable connectivity for all digital tools, systems, and users.

What you need to make a difference

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT support, preferably within a manufacturing environment.
• Strong understanding of digital tools and systems used in manufacturing.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills.
• Knowledge of cybersecurity protocols and standards.
• Ability to manage multiple tasks and projects simultaneously.

Preferred Skills:

• Experience with SECOMEA, VMWare, Remote Utilities, and other digital tools used in manufacturing.
• Familiarity with SAP printing and hand scanners.
• Experience in managing CCTV and process cameras.
• Knowledge of network management and support.
• Ability to build rapport and engagement with stakeholders at all levels.

Working Conditions:

• Regular presence within the factory to provide support and develop solutions.
• Following clear Health & Safety guidelines to ensure Zero Harm.

In return of your commitment, we offer you…

• Become a part of our mission for sustainability: Clean energy for generations to come.
• A global team of diverse colleagues who share passion for renewable energy.
• Trust and empowerment to make your own ideas reality.
• Personal and professional development to grow internally within our organization.
• Employer-funded pension.

Siemens Gamesa offers a wide variety of benefits such as flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package (fixed/variable) and local benefits such as subsidized lunch, employee discounts, and much more.

We believe diversity creates more opportunity for success. That’s why we recruit great minds from all walks of life: it doesn’t matter the gender, age, ethnic background, sexual orientation, or disability. Our main aim is to find people from around the globe who can contribute to world-changing technology.

#Associate

Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence.

We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework, and our family-friendly practices bring to the new way of working.