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Store Manager - Aylesbury Area

Costa Coffee

Aylesbury

On-site

GBP 100,000 - 125,000

30+ days ago

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Job summary

An established industry player in the coffee sector is seeking a dynamic Store Manager to lead their Aylesbury location. This role offers the chance to drive customer satisfaction, manage a dedicated team, and contribute to the growth of a globally recognized brand. With a focus on delivering exceptional service and creating a welcoming environment, you'll play a key role in shaping the customer experience. Join a vibrant team that values diversity and inclusion, and enjoy a range of fantastic perks while making a significant impact in your community. If you're a forward-thinking leader with a passion for coffee and customer service, this opportunity is for you!

Benefits

Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions

Incentive scheme with bonus opportunities

Qualifications

  • Proven experience in managing and developing successful teams.
  • Strong leadership skills with a focus on customer service.

Responsibilities

  • Drive customer service culture and meet customer needs.
  • Manage sales, profit, and team recognition effectively.

Skills

Leadership

Customer Service

Team Development

Sales Management

Job description

Store Manager – Aylesbury Area – Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

  • Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
  • Creating the perfect setting that customers want to come back to again and again
  • Taking ownership with brilliant management of sales, profit, our teams, and recognition
  • Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

  • A strong leader with experience managing and developing successful teams
  • A forward-thinker with one eye on where we’re heading and the other on the bigger picture
  • An ambitious character who wants to be part of our growth journey
  • A brand ambassador dedicated to maintaining high standards

Job Function: Retail Operations - Store Manager

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Store Manager – Aylesbury Area

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30+ days ago