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General Manager - London

TN United Kingdom

London

On-site

GBP 25,000 - 45,000

Full time

30+ days ago

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Job summary

Join a vibrant and innovative group of modern Indian restaurants dedicated to providing exceptional dining experiences. As a manager, you'll lead with empathy and charisma, ensuring smooth operations while fostering a culture of teamwork and inclusiveness. This role is 100% people-focused, where your passion for service and hospitality will shine. Enjoy a supportive environment with numerous perks, including generous discounts, holidays, and opportunities for personal growth. If you're ready to inspire and drive excellence in a dynamic setting, this is the perfect opportunity for you.

Benefits

50% off total bill for employees and guests
Cost price wine
Extra holiday incentive after 2 years
Christmas and New Year off
Up to 30% off sister restaurants
Employee referral scheme up to £500
Access to mental health support
Real-time wage access
5-week paid sabbatical
Enhanced maternity/paternity pay

Qualifications

  • Experience in managing day-to-day operations in a hospitality setting.
  • Strong leadership qualities with a focus on team culture and customer engagement.

Responsibilities

  • Ensure smooth daily operations and deliver best-in-class service standards.
  • Inspire employee engagement and maintain a positive team culture.

Skills

Leadership
Customer Service
Teamwork
Empathy
Financial Management

Job description

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Nestled under the railway in the heart of Atlantic Road, Kricket Brixton pays homage to where we began, just a stone's throw away from Pop Brixton. Kricket Brixton serves a classic and creative selection of modern Indian dishes in a cosy atmosphere. The bar, situated in its own arch, serves a seasonal food menu and opens late on weekends for those who want more than one nightcap!

The Group

Kricket is a collection of modern Indian restaurants combining British ingredients with the flavours and aromas of India. Having started life in a 20-seater shipping container at Pop Brixton, Kricket now operates permanent locations in Brixton, Canary Wharf, and Soho, alongside our award-winning bar concept - SOMA. The group is looking to grow further in London and internationally.

What we look for

You will be responsible for the smooth running of day-to-day operations from delivering best-in-class service standards, and maintaining our fantastic culture to working together with senior management to help improve Kricket in all aspects:

  • We look to managers to lead with empathy, your role is to take care of people under your wing.
  • A charismatic and engaging personality, who understands our brand, team culture and most of all our customers.
  • Positive leadership qualities - we aim to create an egoless culture with teamwork, inclusiveness and loyalty being the pillars of our brand.
  • Inspire and drive employee engagement to our usual Kricket service standards delivering exceptional guest experiences. Service with soul is a must at Kricket.
  • The ability to exceed financial and business obligations and reach set financial goals.
  • Passion for service, people and hospitality. Your role is 100% people-focused.

What we offer

Reward yourself

  • 50% off the total bill, across the group at any time, any day, for you and up to 3 guests.
  • Cost price wine.
  • Extra day holiday incentive once you hit two years with the company - capped at 35 days.
  • Christmas Eve, Christmas Day, Boxing Day and New Year's Day off.
  • Up to 30% off our sister restaurants (Island Poke & Lina Stores).
  • Employee referral scheme up to £500.

Be yourself

  • Membership to YuLife, with access to its Employee Assistance Programme (EAP) YourHalo, which is designed to provide early intervention for mental health concerns. Emotional Wellbeing is available 24/7 and 365 days per year and offers prompt access to an experienced team of mental health professionals, including counsellors, CBT Therapists and mental health nurses.
  • Access to Wagestream, which allows you to access a portion of your earned wages in real-time before payday.
  • Loyalty rewards such as 5-year anniversary dinner with the founders, a once-in-a-lifetime trip to India and a 5-week paid sabbatical!
  • Enhanced maternity/paternity pay & Baby First aid class for new parents.
  • Free mortgage advice.

Progress yourself

  • Regular training sessions (both internally and externally).
  • WSET courses for relevant roles.

We believe in an egoless culture that promotes inclusivity and respect - everyone is welcome. Be part of a Team that cares!

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