Post Office Manager Local (L2) - Mallusk PO

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Post Office Manager (L2)
£12.78 per hour & Benefits
40 Hours per week, Monday-Saturday 9am-5.30pm

SPAR/MAXOL FILLING STATION (Mallusk) - 45 Mallusk Rd, Newtownabbey BT36 4PS

Who are we?
Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,000 staff and have been placed 5th in Ulster Business Top 100 Companies 2023.

We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values: Ambition, Customer First, Teamwork, and Integrity.

A look into the role
Reporting to the Store Management Team, you will be responsible for the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.
As Post Office Manager you will be required to:

1. Maximise sales and profit, and minimize loss, by carrying out allocated tasks in order to contribute to the continuous improvement of the Post Office and its staff.
2. Serve customers according to the company procedures on customer satisfaction, leading in the successful daily operation of the Post Office branch.
3. Handle & Balance cash accurately.
4. Complete administration duties as required.
5. Ensure an outstanding level of customer care at all times.
6. Travel to other Post Office branches may be required as part of the job role.
7. Complete other duties as required for the role.

Skills for Success
• The ideal candidate will be customer focused with the ability to lead a team as well as possess excellent written and verbal communication skills.
• Cash handling experience.
• Previous experience in sales/active selling as well as working towards sales targets.
• Back office administrative experience.
• Candidates should hold a valid driving licence with access to transport, as travel to other Post Office branches may be required as part of the job role.

Desirable Criteria
• A good standard of education.
• Working knowledge of Microsoft Office package.
Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include attractive pay, employee assistance programme, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working hours are 40 hours per week. You will work Monday-Saturday 9am-5.30pm. Candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.

Completed applications must be submitted online by midnight on Sunday 8th December 2024.

*Communication on the progress of your application will be made via email and the career site, therefore please check regularly.

We are an equal opportunities employer.