e-Trade IT Business Analyst

Join us as an e-Trade IT Business Analyst to take your career to the next level with a global market leader.

Make your mark in Information Technology.

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for designing technology strategies that enable AIG's businesses to achieve their goals, whilst shielding the company's systems from security risks. Innovation in IT drives innovation across the organization.

How you will create an impact

There is lots of exciting modernization and transformation work happening in AIG, and you will have the opportunity to work with the business on a wide variety of interesting projects.

Some of the key responsibilities include:

1. Requirements Gathering: Engage with business users and subject matter experts to understand their eTrade needs. Gather requirements for new system functionalities or enhancements and the impacts of fast flow business on existing AIG process.
2. Business Process Analysis: Analyse existing business processes related to eTrade and identify areas for improvement, automation, and optimization aligned to the high volume, low touch business.
3. Solution Design: Collaborate with cross functional teams, including business stakeholders, solution architects, third party vendors, data, and infrastructure teams to document technical solutions that align with business objectives, ensuring scalability, security, and regulatory compliance such as consumer duty.
4. Documentation: Create comprehensive business requirements documents (BRDs), functional specifications, and use cases to guide development and testing activities.
5. Stakeholder Management: Build strong relationships with business stakeholders and vendor partners, ensuring effective communication, managing expectations, and resolving any conflicts or issues that arise during the project lifecycle.

What you'll need to succeed

• 5+ years experience of IT Business Analysis and Project Management in the Insurance industry
• Experience in the development of digital technology and online trading capabilities, such as Acturis and iMarket
• Good understanding and experience of Agile and Non-Agile delivery methodologies
• UK commercial insurance knowledge
• SDLC and Requirements Methodologies experience
• Strong analytical skills, business process re-engineering skills, and data analysis skills
• Ability to interact with senior business and technology management, and work within a large, matrix organization model
• Experience with testing, test planning, and execution
• Strong vendor/partner management experience
• Ability to work in a fast-paced environment, take initiative, multi-task, and be a team player
• Advanced interpersonal, written and oral communication skills

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

IT - Information Technology

AIG Europe S.A. (U.K. Service Branch) & American International Group UK Ltd