E-Learning Support Advisor

Job Title: E-Learning Support Advisor

Location: Birmingham

Salary: £26,038 - £26,642 per annum - SS2

Job type: Permanent, Full time

University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards. The awards are voted for and by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students. We are TEF rated Silver, with a Good Ofsted rating.

University College Birmingham has a unique collaborative partnership with the University of Warwick - Ranked ninth in the 2024 Guardian League Tables and 67th in the World QS University Rankings 2024.

The Role:

An exciting opportunity has arisen for a creative and enthusiastic champion of technology to enhance the learning experience of students at UCB. As a member of the DICE team, you will take a proactive role in the promotion and support of the University's virtual learning environment and other learning technologies. This will include working closely with academic departments and demonstrating a high level of customer service to ensure that staff and student queries are resolved swiftly and efficiently.

Responsibilities:

1. A good knowledge of technology-enhanced learning
2. The ability to use e-Learning software
3. Excellent communication and customer service skills
4. The ability to work collaboratively as part of a team
5. An understanding of the importance of the student experience

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Benefits:

1. Generous allocation of annual leave
2. 29 days' paid leave per year
3. 12 Bank Holidays & Concessionary Days
4. Excellent Local Government Pension Scheme
5. Employer Contributions - 20.9%
6. Subsidised private healthcare provided by Aviva including a Digital GP Service
7. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
8. Annual health MOTs with our Registered Nurse
9. Excellent staff development opportunities including professional qualification sponsorship
10. A variety of salary sacrifice schemes including car, technology home and cycle
11. Heavily-subsidised on-site car parking in central Birmingham
12. Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date: Sunday 2nd March 2025.

Interview Dates: TBC.

UCB is an equal opportunities employer.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with previous job titles and experience of; Education Support Officer, E-Learning Officer, E-Learning Support Officer, E-Learning Specialist; Data Officer, may also be considered for this role.