Dynamics CRM Solutions Architect

Dynamics CRM Solutions Architect
Remote - UK
£60,000 - £80,000

VIQU have partnered with a leading global player in industrial engineering, renowned for designing and maintaining cutting-edge industrial systems. They are seeking a skilled Dynamics 365 CRM Solutions Architect to lead the design and implementation of CRM and FSM solutions, focusing primarily on Dynamics 365.

The successful Dynamics CRM Solutions Architect will play a pivotal role in supporting a major global transformation initiative, driving the migration and optimisation of CRM and FSM solutions across various global locations. As the Dynamics 365 CRM Solution Architect, you will be responsible for defining and overseeing the architecture of the company's CRM and FSM systems, ensuring they align with the organisation's business needs. You will play a key role in building and evolving these systems, supporting their global user base, and contributing to the expansion of these systems' reach. This role offers significant potential for growth within a leading organisation.

Key Responsibilities of the Dynamics CRM Solutions Architect:

• Lead the design and architecture of Dynamics 365 CRM and FSM solutions, ensuring alignment with strategic business goals and enterprise architecture governance.
• Collaborate closely with Product Owners and key stakeholders to oversee the global deployment of solutions.
• Offer expert guidance on best practices, identifying areas for improvement within CRM/FSM.
• Contribute to the development of business cases and long-term roadmaps for future projects.
• Organise and facilitate solution design workshops, leading discussions to define, evaluate, and document proposed solutions.
• Stay updated on new technologies and trends, recommending system enhancements.
• Lead product demonstrations, working alongside both technical and business teams.

Experience Required of the Dynamics CRM Solutions Architect:

• Extensive experience as a Functional Consultant or Solutions Architect, with a strong focus on Dynamics 365 CRM and FSM.
• Proven leadership experience in managing Dynamics CRM/FSM projects and application development.
• In-depth knowledge of Azure and hands-on experience with the implementation of COTS, SaaS, and cloud-based technologies.
• Expertise in designing and developing solutions across multiple platforms.
• Demonstrated ability to collaborate with global teams.
• Strong understanding of complex organisational structures and the interdependencies between business units.
• Certifications in architecture frameworks, such as TOGAF or Archimate (desired).