Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Metrocentre Newcastle (22.5 Hours)

SHISEIDO; Newcastle upon Tyne; On-site; GBP 22,000 - 30,000; Full time

Job description

Multi Brand Counter Manager

Job Location: Sephora, Metrocentre - Gateshead
Contract type: Permanent Contract, 22.5 hours per week over 3 days

MISSION

ABOUT SHISEIDO GROUP

Our mission: Beauty Innovations for a Better World. Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup, and Fragrance brands with a projected turnover over £7.0bn in 2022.

MAIN RESPONSIBILITIES

You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business. You are a Beauty and skin enthusiast and will be confident, engaging, and knowledgeable about Shiseido and Drunk Elephant brand vision and products, ensuring customers are excited and connected with both the brand and you as a beauty professional. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and retail partners in stores. You will maintain high standards of visual excellence of the Shiseido and Drunk Elephant space and will be expected to oversee the visual representation of our sister brands within your store. You will also nurture the relationship between Shiseido group and the retail partners in store.

With a selective distribution, of this model your voice is always heard and you have the opportunity to make a real impact on the business. We expect you to be dedicated and enthusiastic to develop your knowledge about skincare and beauty, to be proactive and target-driven with a true passion for the beauty industry and what it represents. In return, we offer world-class training - we invest in you, ensuring you have the highest level of product, sales, and services training, enabling you on your journey to become the best Beauty professional you can be.

PROFILE

• Ability to work and drive a team to achieve a sales target in a fast-paced environment
• Ability to prioritise and manage time effectively across multiple brands and plan in contingencies to ensure that the targets are met
• Excellent communication skills with all touch points, Customers, Team members, Area Manager, and retail partners in store
• Organised and methodical, able to recognise business opportunities and plan accordingly
• Ability to motivate and inspire team members, to deliver brand message and an exceptional customer experience that builds the Shiseido reputation
• Committed to excellence in service and standards
• Management experience or retail sales experience in beauty retail industry desirable
• Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

THE BENEFITS YOU'LL LOVE

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme - 5% employer contribution
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Employee referral bonuses
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

POSITION REFERENCE NUMBER: 14197