Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Bluewater (30 Hours)

Multi Brand Counter Manager

Job Location: Sephora, Bluewater
Contract type: Permanent Contract, 30 hours per week over 4 days
Hourly rate: £13.50

MISSION

ABOUT SHISEIDO GROUP

Our mission: Beauty Innovations for a Better World. Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develops brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.

1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Customer-driven decisions
4. Create a great place to work in Beauty

Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.

ABOUT DRUNK ELEPHANT

Drunk Elephant launched in Houston Texas in 2013, founded by Tiffany Masterson. Drunk Elephant was born from Tiffany's quest to eliminate specific ingredients (the suspicious 6) from her skincare routine. Unable to find something already available, Tiffany set to it and created her own. We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations.

MAIN RESPONSIBILITIES

You will relish the challenge of meeting your sales targets and identifying new opportunities to drive the business. You are a Beauty and skin enthusiast and will be confident, engaging and knowledgeable about Shiseido and Drunk Elephant brand vision and products, ensuring customers are excited and connected with both the brand and you as a beauty professional. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and retail partners in stores. You will maintain high standards of visual excellence of the Shiseido and Drunk Elephant space and will be expected to oversee the visual representation of our sister brands within your store. You will also nurture the relationship between Shiseido group and the retail partners in store.

With a selective distribution, your voice is always heard and you have the opportunity to make a real impact on the business. We expect you to be dedicated and enthusiastic to develop your knowledge about skincare and beauty, to be proactive and target driven with a true passion for the beauty industry and what it represents. In return we offer world class training - we invest in you, ensuring you have the highest level of product, sales and services training, enabling you on your journey to become the best Beauty professional you can be.

PROFILE

• Ability to work and drive a team to achieve a sales target in a fast paced environment
• Ability to prioritise and manage time effectively across multiple brands and plan in contingencies to ensure that the targets are met
• Excellent communication skills with all touch points, Customers, Team members, Area Manager and retail partners in store
• Organised and methodical, able to recognise business opportunities and plan accordingly
• Ability to motivate and inspire team members, to deliver brand message and an exceptional customer experience that builds the Shiseido reputation.
• Committed to excellence in service and standards
• Management experience or retail sales experience in beauty retail industry desirable
• Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

THE BENEFITS YOU'LL LOVE...

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme - 5% employer contribution
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Employee referral bonuses
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

POSITION REFERENCE NUMBER: 14503