Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Bluewater (30 Hours)

Shiseido Company, Limited; Dartford; On-site; Full time

Job description

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Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Bluewater (30 Hours)

Date: 5 Mar 2025

Location: Dartford

Multi Brand Counter Manager

Reports to: Area Sales & Education Manager Skin & Fragrance
Job Location: Sephora, Bluewater
Contract type: Permanent Contract, 30 hours per week over 4 days

Hourly rate: £13.50

MISSION

As a joint brand Counter Manager, you will bring the Shiseido & Drunk Elephant vision to our customers in a fast paced open sell shopping environment, embodying each brands philosophy into every customer connection. We are looking for someone who is passionate about all things beauty, thinks creatively and is open minded. Personality, pace and enthusiasm are key.

Our mission: Beauty Innovations for a Better World.

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams:

1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Create a great place to work in Beauty

Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.

Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations.

We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.

ABOUT SHISEIDO

For over 150 years, Shiseido has continued to spearhead innovation and acted as a pioneer in the beauty space. Developing ground-breaking technology for world class skincare innovation and being recognised through numerous awards.

ABOUT DRUNK ELEPHANT

Drunk Elephant launched in Houston Texas in 2013, founded by Tiffany Masterson. We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations.

MAIN RESPONSIBILITIES

You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business. You are a Beauty and skin enthusiast and will be confident, engaging and knowledgeable about Shiseido and Drunk Elephant brand vision and products. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and retail partners in stores.

With a selective distribution, of this model your voice is always heard and you have the opportunity to make a real impact on the business. We expect you to be dedicated and enthusiastic to develop your knowledge about skincare and beauty, to be proactive and target driven with a true passion for the beauty industry.

PROFILE

• Ability to work and drive a team to achieve a sales target in a fast paced environment
• Ability to prioritise and manage time effectively across multiple brands
• Excellent communication skills with all touch points
• Organised and methodical, able to recognise business opportunities
• Ability to motivate and inspire team members
• Committed to excellence in service and standards
• Management experience or retail sales experience in beauty retail industry desirable
• Alignment with the group’s “Trust8” working principles

The benefits you’ll love…

30 days holiday, including bank holidays, increasing with service

Generous discretionary commission scheme

Contributory pension scheme – 5% employer contribution

Enhanced parental allowance

Life Assurance up to x2 your salary

Access to Retail Trust

Annual performance and development reviews

POSITION REFERENCE NUMBER: 14503