Domestic Support Worker

NHS; Grimsby; On-site; GBP 20,000 - 30,000; Part time

Job description

We have 2 part time domestic support worker posts (band 2), 16 hrs working 4 out of 7 on pro rota and 20 hrs working 5 out of 7 on a pro rota within our Tukes/navigo domestics team, working across all our navigo sites.

Main duties of the job

The post holder will undertake a wide range of duties in relation to domestic services on both acute and community sites within various Navigo locations operated by TUKES. It will also be the post holder's responsibility to ensure that any additional requests from the sites are dealt with efficiently and effectively whenever possible. Some of the sites provide direct patient services, and it is therefore essential you conduct yourself in a friendly, efficient, and approachable manner.

About us

Hello!

We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health, and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education, and employment opportunities including Grimsby Garden Centre.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come and join us!

Please note: Whilst we value all applications, if we believe an application to be AI-generated, we will use a checking tool and may reject any application that has been automatically generated.

Should you require any assistance in completing this application due to a disability or other needs please contact [e-mail].

Job responsibilities

Main duties / Responsibilities

The Domestic Support Worker will be expected to work as part of a domestic team in achieving and maintaining high infection control standards in all inpatient facilities. These results are instrumental to the role and contribute to CQC standards.

The Band 2 Domestic Support Worker will ensure daily communication between the team is recorded, cleaning cupboards kept clean and well maintained, and any minor problems dealt with in a timely manner.

Domestic Support Workers will be responsible for ensuring sites are of hospital standard, recording and reporting issues to the Domestic Team Supervisor.

There may be occasions when it is necessary to assist in the smooth operation of the laundry function (training will be required for this) which includes the laundering and ironing of all non-personal items associated with the inpatient facilities, and other items requested.

It is essential that the post holder is flexible in both hours and travel as there will be occasions when you will be required to work on different sites for the needs of the business, including Navigo House and Gardiner Hill caravan.

Under the guidance of the Domestic Team Supervisor, you will be responsible for ensuring Health and Safety at Work Act and COSHH regulations are met and the standard of cleaning set within Navigo.

Play a significant role in Tukes members support programme ensuring they are adequately supported and are in receipt of the correct level training to meet their individual development needs.

Ensure all equipment and products are being used in a safe manner in accordance with the correct procedures and manufacturers' instructions, reporting any defective items to the Domestic Team Supervisor.

Scope and Range

Have an enthusiastic and hardworking approach to domestic cleaning and enjoy working within a friendly team environment.

Deal with any minor issues from the staff or housekeeper which may be necessary to always ensure an excellent standard of service.

Take responsibility for the daily tasks and procedures undertaken in a professional manner whilst safeguarding members who may be working within the team.

Take responsibility for any health and safety concerns, noting any unsafe working practices and reporting faulty or damaged equipment to the Domestic Team Supervisor within the service areas and any surrounding areas.

Must be willing to work alternate weekends and travel to a variety of sites within the organisation when required.

Assist OFD Tukes Support Officer in building confidence and work-based training of members, always ensuring good practice.

Have a good attitude and enjoy being part of a team but can work autonomously if required to ensure great service and good communication is maintained for continuity of service across all our managed sites in a very diverse working environment.

In addition to the above duties, provide assistance with additional activities as required, as commensurate with grade.

Undertake mandatory training in all statutory aspects to ensure Navigo's compliance.

Undertake any other training that may be required to enhance the post holder's ability to undertake the role.

Personal Responsibilities:

As well as the departmental rules and procedures, which you are required to observe and follow, Navigo has developed a number of general policies and procedures that apply to your employment.

Whilst Navigo recognises specific responsibilities fall upon management, it is also the duty of all employees to accept personal responsibility for the practical application of these policies, procedures, and standards. You should familiarise yourself with these and ensure that you understand and adhere to them.

Particular attention is drawn to:

Health and Safety:

Under the Health & Safety at Work (ETC.) Act 1974, it is the responsibility of individual employees at every level to take care of their own health and safety at work and that of others who may be affected by their acts at work. This includes co-operating with management in complying with health and safety obligations, particularly by reporting promptly any defects, risks, or potential hazards.

The post holder must adhere to Navigo's Fire Policy, including training attendance as and when required.

Person Specification

Skills & Attributes

• Ability to work to high standards within restrictive timescales
• Good attitude and approachable
• Flexible approach to working environment
• Willingness to undertake further training as required
• Demonstrate an understanding of the needs of people with mental health problems
• Ability to work under pressure and be able to prioritise/meet deadlines
• Ability and willingness to undertake other duties within area of competence
• Demonstrates self-confidence and good attitude

Experience

• Domestic Experience
• Working Knowledge Ordering and Stock Control
• Working within a hospital/mental health environment
• Team Leading qualification or equivalent experience
• Working knowledge of healthcare facilities

Qualifications

• General education
• General IT experience
• First Aid trained or willing to work towards if required by area of service
• Respect trained or willing to work towards
• COSHH Knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.