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Domestic Appliance Engineer - Hull [PAS060]

Pacifica

Kingston upon Hull

On-site

GBP 27,000 - 36,000

12 days ago

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Job summary

An established industry player is seeking a skilled Domestic Appliance Engineer to join their team in Hull. You will be integral in providing exceptional repair services for household appliances, ensuring customer satisfaction while contributing to a sustainable future. This role offers a competitive salary, uncapped bonuses, and a comprehensive benefits package, including specialized training and tools to enhance your skills. Join a company that values its people and fosters a collaborative environment where your expertise can shine. If you're passionate about problem-solving and delivering top-notch service, this opportunity is perfect for you.

Benefits

Company van

Competitive salary

Uncapped bonus scheme

Up to 33 days holiday

Company pension scheme

Death in service benefit

Specialist manufacturer training

Wellbeing initiatives

Monthly cash prize draw

Complimentary appliance protection

Qualifications

  • Proven background in white goods repair with at least 2 years in the field.
  • Up-to-date knowledge in diagnosing and repairing appliances.

Responsibilities

  • Diagnose and resolve appliance issues in customers' homes.
  • Collaborate with field service teams to deliver excellent service.

Skills

White goods repair

Fault diagnosis

Problem solving

Communication

Education

2+ years experience in white goods repair

Tools

Mobile tablet

Specialist tools

In-house engineer service software

Job description

Domestic Appliance Engineer - Hull

Pacifica is one of the UK's largest providers of outsourced support and repair of domestic appliances.

Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.

Our Purpose

We exist to keep households running while protecting the environment.

Our Vision

We are proud to care for our customers' appliances for a more sustainable world.

About The Role

As an experienced field based domestic appliance engineer, you will be provided with the tools to win and succeed. Our field community of employed engineers are there to share best practices and to feel part of a team, creating and delivering service excellence for every customer. Every day you will use your expertise and product knowledge to diagnose and resolve issues, supported by our regional field service teams who together and independently work productively to repair our customers appliances in their homes.

About You

You'll be an experienced Domestic Appliance Engineer with a proven background in white goods repair. You'll work collaboratively with our teams to deliver a first class service to our customers, be a good communicator with a can-do attitude, enthusiasm for problem solving and the passion and knowledge to repair our customers appliances first time. You must have a minimum of 2 years' experience in the white goods repair sector in a field based capacity and have up to date working knowledge in fault diagnosis and repair of at least 4 of the following; washing machines, tumble dryers, dishwashers, refrigeration and cookers.

You will receive a full company induction into the Pacifica family, then you are set for a great career with us.

Powering Pacifica

Our employees are integral in achieving our vision, and our field engineers are the essential fuel powering our success. Pacifica is powered by our People, they're at the heart of what we do. We recognise the value our people bring, that's why we consistently improve and invest in specialised manufacture training, appliance test equipment, engineer PPE and bespoke in-house easy to use engineer service software to ensure you have all the tools available to you to do your role efficiently and safely.

Benefits
What you will receive from us
  1. Competitive salary of £27,000 - £36,000 per annum depending on skill set and experience for a 40 hour week.
  2. Uncapped Bonus scheme available to increase your earnings.
  3. OTE of up to £50,000 per annum
  4. Working 8 hour day (usually 9am-5pm), Monday - Friday.
  5. Pre-planned routes and drive time is included.
  6. Intime daily parts delivery to a designated parts collection point local close to your location.
  7. Sign on Bonus
Additional Benefits
  1. Company van, including air-conditioning, electric windows and car play, fuel card, uniform, specialist tools, mobile tablet and PPE are all supplied.
  2. Company Pension scheme
  3. Private Van use (optional, subject to HMRC Tax rules)
  4. Up to 33 days annual holiday allowance including 8 bank holidays
  5. Wellbeing and fantastic work - life balance
  6. Excellent opportunities for progression and promotion within our business.
  7. Death in service benefit at 3x salary
  8. Company online retailer saving portal
  9. Complimentary MAP - (Multi Appliance Protection) for your own home appliances.
  10. Costa card gift cards - monthly nominations by Team Managers
  11. Entry into Monthly Cash Prize Draw
  12. Van stock supplied and automatically replenished based on your personal usage.
  13. Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process.
  14. Easy to use in-house engineer software for repair visits
  15. No Sales targets for customer consumables
  16. Pre-order against your own jobs
  17. Specialist manufacturer training
  18. We operate a City and Guilds Assured Training scheme, that will provide you with additional product upskilling if required, enabling you to expand your existing product skill set
  19. We work with a small selection of the world's leading manufacturers, including; Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.

We have a number of opportunities available nationally, so do you have what it takes? If so, we'd love to hear from you!

IMPORTANT

You will need to hold a full UK Manual Driving Licence with no more than 6 points.

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