Dispatch Assistant

Net World Sports; Wrexham; On-site; GBP 20,000 - 30,000; Full time

Job description

What You’ll Do

• Responsible for operating within a digital environment, using Microsoft Dynamics NAV to manage and oversee key warehouse functions.
• Support the efficient day-to-day running of the Dispatch department, playing a crucial role in ensuring that goods are picked, packed, and dispatched in a timely and accurate manner, minimizing delays and maintaining high service levels.
• Completing a variety of operational and administrative tasks, including assigning picks to warehouse operatives to ensure an even distribution of workload and efficient order fulfillment, troubleshooting and resolving problematic orders, such as missing stock, system errors, or incorrect order data, and providing support to warehouse staff, offering guidance and technical help when issues arise with pick lists, scanning devices, or system updates.
• Comprehensive on-the-job training will be given, including system use, process workflows, and best practices for managing dispatch tasks.
• Previous experience in a computer-based or data-focused role is preferred. While not essential, candidates with a background in administrative, IT support, or warehouse system roles will be well-suited and able to adapt more quickly to the demands of the position.

What You'll Bring

• Proficiency in using computers.
• Experience using Microsoft Dynamics NAV (desirable, not essential).
• Able to handle data and understand how to organize workloads.
• Ability to work under pressure and to strict deadlines.
• Able to think on your feet and handle an ever-changing work environment.
• Able to communicate well in a busy working environment, over phone, email, and in-person.

What You'll Get

• Health & Wellbeing – Workouts, Run Club, Nature Trail, Wellness Allowances, Gym Memberships, On-Site Gym (Coming Soon!), Golf Memberships & Mental Health Support.
• 29 Days Annual Leave (Including Bank Holidays) - Increases with Length of Service.
• Flexible Working Hours.
• Social Events – Busy Schedule of Parties, Sports Tournaments, Charity Events & Lots More!
• Table Tennis, Pool Tables & Sports Equipment in the Office.
• Additional Benefits Available - Vitality Private Health Insurance, Help to Buy Scheme, Cycle to Work Scheme, Discounted Travel Schemes & Lots More!
• Product Discount on Net World Sports & Affiliate Partner Products.
• Subsidised On-Site Bistro - Serving Freshly Prepared Food Every Day for Breakfast & Lunch.
• Employee Recognition - Bonus & Commission Schemes and Performance, Length of Service & Life Event Rewards.
• Employee Support - Saving Schemes, Legal & Financial Advice, Parental Guidance.

Our Values

• Go above and beyond: Get stuck in and show your passion!
• Ideas over hierarchy: If you have an idea, speak up! It doesn’t matter what role you’re in, we want everyone to shout about ways the business can develop and improve.
• Be bold, move fast: We value speed; we make fast decisions, trust our guts and get things done as efficiently as possible.
• Keep it simple: Don’t over-complicate it!
• Results driven: We embrace results that drive positive change, even if it means occasional failure. Mistakes are valuable as long as we learn from them and avoid repeating them.
• Growth: We’re a fast-growing business and we want our staff to grow with us.

Contact

Gareth Davies (Recruitment Specialist) / [e-mail] / 07979 815630 / linkedin.com/in/garethdanieldavies