Discharge Support Worker (NHS AfC: Band 4) - Care Transfer Hub - Shropshire Community Health NH[...]

Shropshire Community Health NHS Trust; Shrewsbury; On-site; GBP 26,000 - 30,000

Job description

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Main area: Care Transfer Hub
Grade: NHS AfC: Band 4
Contract: Permanent
Hours: 37.5 hours per week (The service operates 8am – 6pm, 7 days a week; this post includes bank holidays and weekend working as part of the clinical team rota. There will be an expectation of some cross-site working as required.)
Job ref: 825-7065398-OPS

Site: The Royal Shrewsbury with cross-site working at The Princess Royal Hospital, Telford Town Shrewsbury
Salary: £26,530 - £29,114 per annum
Salary period: Yearly
Closing: 10/04/2025 23:59

Shropshire Community Health NHS Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicants who require a visa to work in the UK, providing the role you’ve been recruited to meets the requirements set by the Home Office.

Please note that this job does not meet the salary requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

Job overview

An exciting opportunity has arisen for two experienced individuals to join our Care Transfer Hub. The positions are an ideal opportunity for Nursing Associates, Social Care Practitioners or Allied Health Support Workers, to shape this new service for our patients.

Shropshire Community Health Trust is offering an exciting opportunity for motivated individuals to work within the Integrated Health and Social Care Discharge Team at the Shrewsbury and Telford Hospital Trust. The team is expanding, and this is an ideal opportunity to be involved in the transformation of the service and work with the existing skilled team in the specialist field of Complex Discharge.

The successful applicants will be key members of the multidisciplinary health and social care Discharge Team.

We expect the very best from our staff – in return we can offer you the opportunity to work alongside experts to help you further develop your clinical skills, contributions towards CPD including external opportunities as service delivery allows, and an exceptionally rewarding job opportunity in one of the most beautiful yet dynamic parts of the Country.

Please note this vacancy may close early if a high volume of applications are received, we advise you apply early to avoid disappointment.

Main duties of the job

The Discharge Support Worker will be instrumental in the support of identification, assessment and discharge of patients with complex needs from the hospital setting, agreeing the discharge pathway and services including home and bed-based reablement services, urgent community response (UCR) services including admission avoidance /virtual wards and community teams. The post holder will support co-ordination and navigate the patient across pathways to ensure timely discharge for patients deemed fit for discharge.

The post holders will work within the Care Transfer Hub providing a community-focused approach to discharge planning and assessment, embracing the principles of a Discharge to Assess Model and providing a person-centred approach to care.

The role and service offer integration and partnership working with team managers, nurses, therapists, health and social care coordinators across both organisations to ensure a seamless service.

The successful applicant will be supported by the Community and Acute Hospital Service Managers in the Integrated Discharge teams service development, working with the team in clinical, health care and social care practice, providing knowledge, skills and experience of acute and community health care to our patients to achieve timely and safe discharge from hospital.

Working for our organisation

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Detailed job description and main responsibilities

Please see the job description and person specification attached for further information on the role.

Person specification

Training and Qualifications

• GCSE level Maths and English or equivalent.
• Evidence of relevant short courses and in-service training e.g knowledge of specific patient conditions, patient centred care/therapy, acquired through training, experience.

Experience

• Demonstrate experience of working within a health and social care environment.
• Ability to communicate with members of the public and health and care providers.
• Knowledge of when to seek advice and refer to a registered care professional.
• Experience of working with multidisciplinary health and social care teams in hospital, community, social or third sector.
• Demonstrable knowledge of Discharge planning best practice.
• General IT skills in the use of Microsoft products and clinical IT systems (e.g. RiO, Word, Excel, Outlook, Publisher, Powerpoint etc).

Knowledge and skills

• Knowledge of the Hospital and Community discharge pathways.
• Ability to analyse administration systems, implement change as directed and evaluate effectiveness in order to promote quality services.
• Able to prioritise and meet deadlines effectively.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.