Director of Sales

Four Seasons Hotel; London; On-site; GBP 60,000 - 100,000; Full time

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Director of Sales

The Director, Sales - Europe is responsible for leading a high-performing team of Account Directors to drive revenue growth for the FS portfolio globally.

With a deep understanding of the luxury travel market, the Director will cultivate meaningful relationships across key accounts, partners, and internal stakeholders. This role requires a strong ability to influence and collaborate across the broader Commercial organization, ensuring seamless integration of sales strategies that support long-term business growth.

Additionally, the Director will contribute to global initiatives and cross-regional projects, bringing strategic insight and leadership to elevate our position in a competitive market.

What You Will Do:

Strategic Leadership & Regional Oversight

• Oversee the European Worldwide Sales Office team.
• Develop and execute sales strategies for assigned segments.
• Lead the annual Sales & Marketing Plan.
• Drive performance via clear objectives and revenue targets.

Market-Centric Sales Strategy & Innovation

• Use market insights to create innovative sales strategies.
• Adapt plans to diverse European markets.
• Lead property support initiatives like FAM trips and activations.

Team Leadership & Talent Development

• Manage and mentor regional sales teams.
• Hold regular 1:1s, strategy, and team meetings.
• Lead performance reviews and development planning.
• Promote succession planning and talent growth.

Global Collaboration & Project Leadership

• Represent Europe in global sales initiatives.
• Lead workstreams tied to global strategy.
• Support new hotel openings with strategic input.

Account & Partner Management

• Ensure delivery of strategic account plans.
• Oversee non-standard contracts for compliance and alignment.

What You Bring:

• Minimum 10 years’ experience in Sales, preferably in the luxury hotel industry.
• Previous experience in a Marketing role is considered an asset.
• 5+ years leading and managing a Sales team.

What We Offer:

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resort.

Schedule & Hours:

• Located in the office in London with travel required approximately 40% of the time.